Rotational Bus Server Attendant

Greenbrier International; Greenbrier (TN); On-site; USD 7,694 - 10,958; Full time

Job summary

A luxury hospitality company seeks a Bus Server Attendant to join their Food and Beverage department. The ideal candidate will have over 5 years of experience in dining, particularly in high-end environments. Responsibilities include guest acknowledgment, service execution, and maintaining dining standards. Strong communication skills and a grasp of food and beverage offerings are essential for success in this role. This position promises a dynamic work environment with varying hours depending on service needs.

Qualifications

• 5+ years of waiter/waitress experience, preferably in Four Star or Five Star dining.
• Enthusiastic proficiency in food and beverage offerings.
• Ability to communicate effectively.

Responsibilities

• Proactively approaches and acknowledges all guests.
• Executes water, bread, and bussing duties.
• Maintains a clean and organized side station.
• Validates guest satisfaction throughout the meal.

Skills

Effective communication

Knowledge of food and beverage offerings

Professionalism

Teamwork

Education

High School Diploma or G.E.D.

Tools

Point of Sale Terminal

Job description

Seasonal | The Greenbrier Hotel | United States

Posted On 02/24/2026

Job Information

Department Name: Food and Beverage

Hospitality

$6.77 Plus Service Charge and/or Gratuity

City: White Sulphur Springs

State/Province: West Virginia

24986

Job Description

Position: Bus Server Attendant

Department: Food and Beverage

Primary Responsibilities

• Proactively approaches and acknowledges all guests in a friendly, warm and welcoming manner in accordance with Greenbrier standards.
• Knowledge of all offerings of the venue
• Training and implementing service standards
• Execution of water, bread, and bussing duties
• Assistance with table maintenance, setting, detailing and all other service steps.

Secondary Responsibilities

• Menu Presentation
• Beverage presentation including a full articulate knowledge of all offerings and preparation methods
• Placing beverage orders into the Point of Sale System
• Serving beverage orders utilizing full club service
• Taking food orders including a full articulate knowledge of all offerings and preparation methods
• Placing food orders into the Point of Sale System
• Polishing and placing of appropriate silver and glassware
• Firing appropriate course
• Serving and articulating all courses including a full knowledge of all offerings and preparation methods
• Clearing of all courses
• Validates satisfaction throughout the meal
• Taking dessert orders including a full articulate knowledge of all offerings and preparation methods
• Make and serve coffee, tea, espresso, cappuccino, latte
• Presenting checks and processing payments
• Assist in the departure of the guest including a genuine farewell and invite the guest back
• Completing all assigned side work to the standard operating procedure
• Assisting the dining team with all aspects of the service script
• Maintain a high level of professionalism on the phone with callers and others entering the dining room in accordance with Greenbrier standards
• Maintain a cleanly and organized side station
• Effective and conscientious use of materials and effective and efficient use of time
• Is familiar with pertinent ABC laws
• Participate in all meetings as required – Pre-Shift, training sessions, etc
• Ensure proper supplies are on hand at all times in order to effectively service the guests

Because of the fluctuating demands of the Hotel’s operation, it may be necessary that each employee partner perform a multitude of different functions: therefore, as an essential part of your job, you will be expected to help others when the occasion arises, just as other Employee Partners are expected to help you. Accordingly, you may be expected to perform other tasks as needed or directed.

Normal Working Hours

• Hours vary depending on venue

In order to be successful in this position, the ideal candidate must meet the following criteria in addition to the Ten Essential Attributes for All Employees.

Past Work Experience Requirements

• Waiter/Waitress for at least five years, Four Star or Five Star dining experience preferred

Educational Requirements

• High School Diploma or G.E.D. preferred

Communication Skills Requirements

• Ability to communicate effectively to ensure all objectives, criteria, and goals are clearly understood and accomplished to the desired standard
• Must be enthusiastically proficient in the proper pronunciation of Food and Beverage offerings and preparations

Technical Requirements

• Point of Sale Terminal experience
• To be considered a qualified applicant one must successfully complete the following:
• Verbal and written menu test
• Practical service test

Required Supervision

• Dining Room Manager / Assistant Manager / Sous Chef

Other Requirements

• Energetic with a strong ability to display enthusiasm, professionalism, passion and energy
• Consistent demonstration of the Ten Essential Attributes
• On-going certification and training will be part of the Draper's team requirements