Administrative Assistant

AppleOn; Fort Myers (FL); On-site; USD 20,000 - 29,000; Full time

Job summary

AppleOne Employment Services in Fort Myers, FL seeks an energetic Administrative Assistant on a contract basis to support the billing department within the security and surveillance industry.

The role emphasizes accurate documentation, timely invoice processing, and cross-department collaboration, offering valuable experience in administrative, billing, and customer service functions in a professional team.

If you thrive in a fast-paced environment and take pride in organized workflow, apply now.

Qualifications

• Experience supporting billing operations through invoicing and data entry.
• Ability to maintain accurate records and documentation.
• Strong communication and customer service skills.
• Experience in fast-paced, multi-department office environments.

Responsibilities

• Assist with billing support, including invoicing, data entry, and documentation.
• Log and track inbound work to maintain workflow visibility.
• Distribute invoices and support billing documentation.
• Answer calls, route inquiries, provide professional customer service.
• Research and resolve customer questions with clear communication.
• Provide general administrative support across departments.

Skills

Billing operations

Invoicing

Data entry

Customer service

Organizational skills

Time management

Internal systems

Tools

Internal systems

Job description

Job Summary

We are seeking an energetic and detail-oriented Administrative Assistant for a contract opportunity in Fort Myers, FL. This role supports the billing department within the security and surveillance industry, helping ensure accurate documentation, timely invoice processing, organized workflow tracking, and professional customer support.

This Administrative Assistant position is a great fit for someone who enjoys a fast-paced, team-oriented office environment and wants to contribute to smooth daily operations. You will have the opportunity to learn multiple department functions, collaborate with supportive team members, and build valuable administrative, billing, and customer service experience in a professional setting.

Key Responsibilities

• Assist with billing support, including invoicing, data entry, documentation accuracy, and invoice preparation.
• Log, track, and record inbound work to help maintain workflow visibility and department organization.
• Distribute invoices and support billing documentation processes with a high level of accuracy.
• Answer incoming calls, route inquiries, and provide professional customer service.
• Research, address, and resolve customer questions with clear communication and follow-through.
• Provide general administrative support and coordinate with internal departments as needed.

Compensation and Benefits

• Pay rate: $18 per hour.
• Job type: Contract/Temporary.
• Location: Fort Myers, FL.

Required Qualifications and Skills

• Support billing operations through invoicing, data entry, and documentation management.
• Track inbound work and maintain accurate records for department workflow.
• Provide phone support and assist customers with billing or service-related inquiries.
• Collaborate across departments while learning multiple administrative functions.
• 3 to 5 years of administrative support or customer service experience.
• Strong attention to detail and commitment to accurate work.
• Excellent organizational, time management, and prioritization skills.
• Ability to work effectively in a busy, fast-paced environment.
• Flexible and able to shift between tasks as business needs change.
• Strong communication skills with a professional customer-focused approach.
• Proactive, action-oriented problem solver with strong follow-through.
• Reliable, organized, and able to meet deadlines while balancing multiple responsibilities.

Preferred Qualifications

• Prior experience supporting billing, invoicing, accounts receivable, or administrative operations.
• Experience working in a service-based, security, surveillance, or technical operations environment.
• Ability to quickly learn internal systems, processes, and cross-department workflows.

Equal Opportunity Employer / Disabled / Protected Veterans

The Know Your Rights poster is available here: https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf

The pay transparency policy is available here: https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf

For temporary assignments lasting 13 weeks or longer, AppleOne is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.

We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.

AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.

https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf

We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.