Administrative Assistant

Evergreen Real Estate Group; Cincinnati (OH); On-site; USD 32,000 - 45,000; Full time

Job summary

Evergreen Real Estate Group in Cincinnati is seeking an Administrative Assistant to support two award-winning properties. You’ll handle clerical tasks, greet residents, manage inquiries, and assist with move-ins, leases, and office operations to keep daily activities running smoothly.

This role emphasizes compliance with Fair Housing and ADA standards, strong organization, and professional communication. If you enjoy teamwork and delivering a positive living experience, you’ll thrive in this

Qualifications

• 1-3 years of administrative, leasing, or customer service experience preferred.
• Strong organizational skills and ability to multitask in a fast-paced environment.
• Professional written and verbal communication.
• Ability to understand and follow compliance regulations.

Responsibilities

• Provide clerical and administrative support to the Property Manager.
• Greet residents and guests, answer calls, and handle inquiries with warmth and professionalism.
• Assist with resident move-ins, orientations, and maintaining positive relationships.
• Receive and distribute work orders to the maintenance team, ensuring timely responses to resident needs.
• Assist with resident lease paperwork and ensure all leasing activities comply with Fair Housing and ADA standards.
• Maintain the property’s waiting list, conduct market surveys, and support outreach efforts.

Skills

Organizational skills

Multitasking

Professional communication

Customer service

Job description

Summary

This position is primarily responsible for assisting the Property Manager in effectively managing all office/administrative tasks of the assigned property by performing the following duties.

This position is primarily responsible for assisting the Property Manager in effectively managing all office/administrative tasks of the assigned property by performing the following duties.

Qualifications

Why Evergreen?

Evergreen Real Estate Group is a fully integrated real estate company dedicated to creating thriving housing communities. Since 2001, we have developed, acquired, and managed affordable and market-rate multifamily properties across 13 states and the District of Columbia. Our team is built on collaboration, integrity, and a shared commitment to transforming communities and improving lives. At Evergreen, every role makes an impact.

What You’ll Do

As an Administrative Assistant, you’ll play a vital role in supporting two award-winning communities, each designed to provide high-quality, welcoming homes for residents. You’ll help keep both properties running smoothly while assisting residents, supporting office operations, and ensuring an exceptional living experience.

Key Responsibilities

• Office & Resident Support
• Provide clerical and administrative support to the Property Manager.
• Greet residents and guests, answer calls, and handle inquiries with warmth and professionalism.
• Assist with resident move-ins, orientations, and maintaining positive relationships.

Compliance & Regulatory Support

• Ensure operations follow company policies and federal/state regulations (Fair Housing, ADA, OSHA, etc.).
• Support leasing compliance, including certification processes and resident file management.

Financial & Leasing Assistance

• Help process rent payments, track accounts payable, and prepare deposits.
• Assist with resident lease paperwork and ensure all leasing activities comply with Fair Housing and ADA standards.

Maintenance Coordination

• Receive and distribute work orders to the maintenance team, ensuring timely responses to resident needs.

Marketing & Community Engagement

• Maintain the property’s waiting list, conduct market surveys, and support outreach efforts.
• Encourage and facilitate resident and vendor feedback through online reviews.

What You Bring

• A passion for helping people and creating a positive living experience for residents.
• 1-3 years of administrative, leasing, or customer service experience preferred.
• Strong organizational skills with the ability to multitask in a fast-paced environment.
• Professional communication skills – written and verbal.
• Ability to understand and follow compliance regulations.