Administrative Assistant

Shriners Children's; Chicago (IL); On-site; USD 41,000 - 61,000; Full time

Job summary

Shriners Children’s in Chicago, IL is seeking a Patient Care Services Administrative Assistant to support the Office of the Market Director of Patient Care Services/Nurse Executive. The role involves coordinating schedules, handling communications, and performing essential clerical tasks to keep patient care operations efficient.

You will manage calendars, answer calls, transcribe documents, and provide backup support to executives and PCS staff, ensuring timely, accurate records and smooth

Qualifications

• High School diploma / GED
• Proficiency with Microsoft Office (MS Office)

Responsibilities

• Performs secretarial and clerical support for the Director of Patient Care Services and PCS Managers as directed
• Transcribes correspondence, types policies and procedures, memos, reports, budgets and other materials required for the Director and/or assigned staff in an accurate and timely manner
• Answers telephones, directs calls to appropriate individuals or departments; records and conveys clear messages and prioritizes incoming calls for the Director
• Schedules PCS departmental meetings as directed; notifies appropriate personnel; attends meetings, records and transcribes accurate meeting minutes in a timely manner
• Provides back‑up telephone support and secretarial support for Administrator, Directors and PCS Managers
• Keeps calendar accurate and up‑to‑date, schedules meetings in an organized and timely manner. Balances department commitments and ensures schedules do not overlap
• Screens telephone calls and greets visitors in a courteous and professional manner and directs them to appropriate individuals who can handle their request, question, or problem

Job description

Company Overview

Shriners Children’s is an organization that respects, supports, and values each other. Named as the 2025 best mid-sized employer by Forbes, we are engaged in providing excellence in patient care, embracing multi-disciplinary education, and research with global impact. We foster a learning environment that values evidenced based practice, experience, innovation, and critical thinking. Our compassion, integrity, accountability, and resilience define us as leaders in pediatric specialty care for our children and their families.

Company Overview

Shriners Children’s is an organization that respects, supports, and values each other. Named as the 2025 best mid-sized employer by Forbes, we are engaged in providing excellence in patient care, embracing multi-disciplinary education, and research with global impact. We foster a learning environment that values evidenced based practice, experience, innovation, and critical thinking. Our compassion, integrity, accountability, and resilience define us as leaders in pediatric specialty care for our children and their families. With 20+ hospitals, outpatient clinics, ambulatory care centers and outreach locations across the globe, we provide excellent care to children up to age 18 regardless of their family’s ability to pay or insurance status.

Job Description

The Patient Care Services Administrative Assistant, under the supervision of the Market Director of Patient Care Services/Nurse Executive, assists in planning, organizing and implementing necessary activities essential to the administration of patient care services. This is achieved by performing administrative duties and by maintaining an orderly and efficient work environment.

Key Responsibilities

• Performs secretarial and clerical support for the Director of Patient Care Services and administrative staff and PCS Managers as directed
• Transcribes correspondence, types policies and procedures, memos, reports, budgets and other materials required for the Director and/or assigned staff in an accurate and timely manner
• Answers telephones, directs calls to appropriate individuals or departments; records and conveys clear messages and prioritizes incoming calls for the Director
• Schedules PCS departmental meetings as directed; notifies appropriate personnel; attends meetings, records and transcribes accurate meeting minutes in a timely manner.
• Provides back‑up telephone support and secretarial support for Administrator, Directors and PCS Managers.
• Keeps calendar accurate and up‑to‑date, schedules meetings in an organized and timely manner. Balances department commitments and ensures schedules do not overlap.
• Screens telephone calls and greets visitors in a courteous and professional manner and directs them to appropriate individuals who can handle their request, question, or problem.

Required Qualifications

• High School diploma / GED
• Intermediate level of experience with Microsoft Suite of products

Preferred Qualifications

• 3-5 years administrative experience

The pay range for this position is $29.42 - $44.10.

Compensation is determined based on years of relevant experience and departmental equity.