Administrative Assistant

Friendsofkerhonkson; Chicago (IL); On-site; USD 41,000 - 61,000; Full time

Job summary

Shriners Children’s in Chicago is seeking an experienced Patient Care Services Administrative Assistant to provide essential clerical and secretarial support to the Market Director and PCS managers. You will manage calendars, prepare reports, transcribe minutes, answer calls, and assist with meetings in a fast-paced healthcare environment.

The role requires strong organizational skills, professionalism at the front desk, and proficiency with Microsoft Office.

Qualifications

• High School diploma or GED required.
• Intermediate level experience with Microsoft Office.
• 3–5 years administrative experience preferred.

Responsibilities

• Performs secretarial and clerical support for the Director of Patient Care Services and administrative staff as directed.
• Transcribes correspondence, policies, procedures, memos, reports, budgets and other materials for the Director/staff.
• Answers telephones, directs calls, records and conveys messages, and prioritizes inquiries.
• Schedules departmental meetings, notifies personnel, attends meetings and transcribes accurate minutes.
• Greets visitors and directs them to appropriate staff.
• Maintains calendars, balances department commitments, and prevents scheduling conflicts.

Skills

Administrative skills

Communication skills

Education

High School diploma / GED

Tools

Microsoft Office

Job description

Company OverviewShriners Children’s is an organization that respects, supports, and values each other. Named as the 2025 best mid-sized employer by Forbes, we are engaged in providing excellence in patient care, embracing multi-disciplinary education, and research with global impact. We foster a learning environment that values evidenced based practice, experience, innovation, and critical thinking. Our compassion, integrity, accountability, and resilience define us as leaders in pediatric specialty care for our children and their families.With 20+ hospitals, outpatient clinics, ambulatory care centers and outreach locations across the globe, we provide excellent care to children up to age 18 regardless of their family’s ability to pay or insurance status. Please click here to learn more about our locations.CURRENT EMPLOYEES: Please log into Workday Click Here to apply internally through the \"Jobs Hub\"Job DescriptionThe Patient Care Services Administrative Assistant, under the supervision of the Market Director of Patient Care Services/Nurse Executive, assists in planning, organizing and implementing necessary activities essential to the administration of patient care services. This is achieved by performing administrative duties and by maintaining an orderly and efficient work environment.Key Responsibilities:Performs secretarial and clerical support for the Director of Patient Care Services and administrative staff and PCS Managers as directedTranscribes correspondence, types policies and procedures, memos, reports, budgets and other materials required for the Director and/or assigned staff in an accurate and timely mannerAnswers telephones, directs calls to appropriate individuals or departments; records and conveys clear messages and prioritizes incoming calls for the DirectorSchedules PCS departmental meetings as directed; notifies appropriate personnel; attends meetings, records and transcribes accurate meeting minutes in a timely manner.Provides back-up telephone support and secretarial support for Administrator, Directors and PCS Managers.Keeps calendar accurate and up-to-date, schedules meetings in an organized and timely manner. Balances department commitments and ensures schedules do not overlap.Screens telephone calls and greets visitors in a courteous and professional manner and directs them to appropriate individuals who can handle their request, question, or problem.Required Qualifications:High School diploma / GEDIntermediate level of experience with Microsoft Suite of productsPreferred Qualifications:3-5 years administrative experienceThe pay range for this position is $29.42 - $44.10.Compensation is determined based on years of relevant experience and departmental equity.