Administrative Assistant

Staffmark Group; Brainerd (MN); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Weekly pay

Medical/dental/vision

Life/disability insurance

401(k) plan

Professional environment

Job summary

Staffmark Group in Brainerd, MN is hiring for an Administrative Assistant who keeps schedules, shipping quotes, and files on track. You will answer phones, organize documents, assist with billing inquiries, and support daily trucking operations.

The ideal candidate has a high school diploma or GED, and experience in administrative support or logistics is preferred. The role offers weekday hours, competitive hourly pay, and comprehensive benefits.

Qualifications

• High school diploma or GED required.
• Associate degree, business coursework, or administrative support training preferred.
• Experience handling customer service and phone communications preferred.
• Knowledge of billing, invoicing, and transportation documentation is a plus.

Responsibilities

• Answer and direct incoming phone calls in a professional and timely manner
• Provide excellent customer service and serve as a primary point of contact for callers
• Calculate shipping rates and prepare accurate customer quotes
• Organize, file, and maintain transportation documents including Bills of Lading (BOLs) and Proofs of Delivery (PODs)
• Assist customers with requests for invoices, billing records, and supporting documentation
• Support office staff and management with daily administrative tasks
• Maintain accurate records and ensure documents are complete and accessible
• Perform general clerical duties to support daily business operations
• Communicate effectively with drivers, customers, and internal team members
• Assist with additional administrative responsibilities as assigned

Skills

Phone support

Customer service

Billing inquiries

Shipping quotes

Documentation management

Education

High school diploma

Associate degree or training

Job description

Now hiring for an Administrative Assistant

Location: Brainerd, MN

$18.00 - $20.00 per hour

Shift: Monday - Friday 9 AM - 6 PM

Office Ninja Wanted - Sharp, Swift, and Super Organized

You're the one who keeps everything on track, from schedules to supplies to smiling faces. As an Administrative Assistant, you will support daily trucking operations by answering phones, preparing shipping quotes, organizing transportation documents, assisting with billing inquiries, and providing administrative support to the office team.

Education Requirements

• High school diploma or GED required.
• Associate degree, business coursework, or administrative support training preferred.

Experience Requirements

• Previous administrative experience required
• Transportation, trucking, or logistics industry experience preferred
• Experience handling customer service and phone communications preferred
• Knowledge of billing, invoicing, and transportation documentation is a plus

Job Duties

• Answer and direct incoming phone calls in a professional and timely manner
• Provide excellent customer service and serve as a primary point of contact for callers
• Calculate shipping rates and prepare accurate customer quotes
• Organize, file, and maintain transportation documents including Bills of Lading (BOLs) and Proofs of Delivery (PODs)
• Assist customers with requests for invoices, billing records, and supporting documentation
• Support office staff and management with daily administrative tasks
• Maintain accurate records and ensure documents are complete and accessible
• Perform general clerical duties to support daily business operations
• Communicate effectively with drivers, customers, and internal team members
• Assist with additional administrative responsibilities as assigned

Preferred Qualifications

• Previous experience supporting multiple departments or executive staff is beneficial.
• Experience with scheduling, document preparation, recordkeeping, and office coordination is preferred.
• Familiarity with business software, office equipment, and data entry systems is considered an asset.
• Individuals who demonstrate initiative, adaptability, and professionalism are well positioned for success as a Administrative Assistant.

Physical Capabilities

• Ability to remain seated or stand for extended periods while performing office tasks.
• Frequent use of computers, telephones, and other standard office equipment.
• Occasional lifting or moving of office supplies and materials up to 20 pounds.
• Ability to communicate effectively with coworkers, customers, and visitors.

Benefits

• Competitive Weekly Pay
• Comprehensive Benefits including medical, dental, and vision coverage.
• Life and Disability Insurance for added peace of mind.
• Optional 401(k) Plan to help you prepare for the future.
• Supportive Professional Environment focused on teamwork, growth, and success.

"I enjoy working on my assignment. If I have a problem, I can always count on the staff to help fix the issues I'm having or lead me in the right direction. They are very helpful and always there when needed." - Administrative Assistant, Staffmark

The base pay range listed reflects what we reasonably expect to offer for this role. Actual pay may vary based on location, experience, and performance. Depending on the position, benefits may include medical, dental, and vision coverage; retirement and savings plans; paid holidays and time off; supplemental insurance; and additional wellness or incentive programs.

About Us

At Staffmark, we connect hardworking people with great companies, creating opportunities that make a lasting impact.

Staffmark is an equal opportunity employer. All applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other legally protected status. Staffmark offers reasonable accommodations for qualified individuals with disabilities; contact your local branch for inquiries. Staffmark is an E-Verify employer. See our Privacy Notice for Candidates and Employees/Contractors at https://smgroupna.com/privacy-notice-for-candidates-and-employees-contractors. By applying, you consent to receive AI-generated and non-AI-generated calls, texts, or emails from Staffmark Group, its affiliates, and partners. Frequency varies and message/data rates may apply. Reply STOP to cancel or HELP for help.