Logistics Admin Assistant - Organized, Customer-Focused

Staffmark Group; Brainerd (MN); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Weekly pay

Medical/dental/vision

Life/disability insurance

401(k) plan

Professional environment

Job summary

Staffmark Group in Brainerd, MN is hiring for an Administrative Assistant who keeps schedules, shipping quotes, and files on track. You will answer phones, organize documents, assist with billing inquiries, and support daily trucking operations.

The ideal candidate has a high school diploma or GED, and experience in administrative support or logistics is preferred. The role offers weekday hours, competitive hourly pay, and comprehensive benefits.

Qualifications

• High school diploma or GED required.
• Associate degree, business coursework, or administrative support training preferred.
• Experience handling customer service and phone communications preferred.
• Knowledge of billing, invoicing, and transportation documentation is a plus.

Responsibilities

• Answer and direct incoming phone calls in a professional and timely manner
• Provide excellent customer service and serve as a primary point of contact for callers
• Calculate shipping rates and prepare accurate customer quotes
• Organize, file, and maintain transportation documents including Bills of Lading (BOLs) and Proofs of Delivery (PODs)
• Assist customers with requests for invoices, billing records, and supporting documentation
• Support office staff and management with daily administrative tasks
• Maintain accurate records and ensure documents are complete and accessible
• Perform general clerical duties to support daily business operations
• Communicate effectively with drivers, customers, and internal team members
• Assist with additional administrative responsibilities as assigned

Skills

Phone support

Customer service

Billing inquiries

Shipping quotes

Documentation management

Education

High school diploma

Associate degree or training

Job description

Staffmark Group in Brainerd, MN is hiring for an Administrative Assistant who keeps schedules, shipping quotes, and files on track. You will answer phones, organize documents, assist with billing inquiries, and support daily trucking operations.

The ideal candidate has a high school diploma or GED, and experience in administrative support or logistics is preferred. The role offers weekday hours, competitive hourly pay, and comprehensive benefits.