Administrative Assistant

Randstad USA; Bradenton (FL); On-site; USD 30,000 - 33,000; Full time

Job summary

Randstad USA is seeking an organized Office Administrative Assistant / Customer Service Representative to join a busy Bradenton, FL team. This role blends administrative support with customer service, managing calls, project updates, and coordination across departments to keep daily operations running smoothly.

The ideal candidate has strong communication skills, is highly organized, and comfortable handling a high volume of phone-based inquiries within a fast-paced environment.

Qualifications

• 4 years of administrative/office support or customer service experience.
• Strong verbal and written communication skills.
• Comfortable handling a high volume of phone-based communication.
• Organized and able to manage multiple priorities.

Responsibilities

• Support day-to-day office operations and administrative needs.
• Answer incoming calls and provide friendly, professional customer service.
• Assist customers with account questions, project updates, and general inquiries.
• Make outbound confirmation calls for upcoming installation appointments.
• Coordinate with internal departments regarding active customer projects.
• Assist with gathering and tracking HOA approvals and project documentation.
• Maintain accurate customer records and update information in internal systems.
• Perform data entry and general office support.
• Help ensure communication between customers and internal teams remains clear and timely.
• Maintain organized files, records, and documentation.

Skills

Administrative Duties

Organization

Scheduling Appointments

Answering Phones

Microsoft Office

Google for Business Suite

Multi-tasking

Prioritizing

Decision Making

Working Independently

Conflict Resolution

Education

High School

Tools

Microsoft Office

Google for Business Suite

Job description

Our client is seeking an organized and customer-focused Office Administrative Assistant / Customer Service Representative to join a busy office environment in Bradenton, FL (34211).

This position is a great fit for someone who enjoys a mix of administrative support, customer service, phone communication, and coordinating ongoing projects. You will play an important role in keeping daily office operations organized while ensuring customers receive professional and timely support.

salary: $22 - $23 per hour

shift: First

work hours: 8 AM - 4 PM

education: High School

What You’ll Be Doing:

• Support day-to-day office operations and administrative needs
• Answer incoming calls and provide friendly, professional customer service
• Assist customers with account questions, project updates, and general inquiries
• Make outbound confirmation calls for upcoming installation appointments
• Coordinate with internal departments regarding active customer projects
• Assist with gathering and tracking HOA approvals and project documentation
• Maintain accurate customer records and update information in internal systems
• Perform data entry and general office support
• Help ensure communication between customers and internal teams remains clear and timely
• Maintain organized files, records, and documentation

What We’re Looking For:

• Previous administrative, office support, or customer service experience preferred
• strong verbal and written communication skills
• Comfortable handling a high volume of phone-based communication
• Organized and able to manage multiple priorities throughout the day

Skills

• Administrative Duties
• Working Independently
• Organization
• Scheduling Appointments
• Problem Solving
• Handling Confidential Information
• Answering Phones
• Decision Making
• Prioritizing
• Microsoft Office
• Google for Business Suite
• Multi-tasking
• Organizational Skills
• Conflict Resolution
• Scheduling
• Phones

Qualifications

• Years of experience: 4 years
• Experience level: Experienced

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact [e-mail].

This posting is open for thirty (30) days.

Experience

• Experienced
• 4 years

Education

• High School (required)