Administrative Assistant & Customer Support Specialist

Randstad USA; Bradenton (FL); On-site; USD 30,000 - 33,000; Full time

Job summary

Randstad USA is seeking an organized Office Administrative Assistant / Customer Service Representative to join a busy Bradenton, FL team. This role blends administrative support with customer service, managing calls, project updates, and coordination across departments to keep daily operations running smoothly.

The ideal candidate has strong communication skills, is highly organized, and comfortable handling a high volume of phone-based inquiries within a fast-paced environment.

Qualifications

• 4 years of administrative/office support or customer service experience.
• Strong verbal and written communication skills.
• Comfortable handling a high volume of phone-based communication.
• Organized and able to manage multiple priorities.

Responsibilities

• Support day-to-day office operations and administrative needs.
• Answer incoming calls and provide friendly, professional customer service.
• Assist customers with account questions, project updates, and general inquiries.
• Make outbound confirmation calls for upcoming installation appointments.
• Coordinate with internal departments regarding active customer projects.
• Assist with gathering and tracking HOA approvals and project documentation.
• Maintain accurate customer records and update information in internal systems.
• Perform data entry and general office support.
• Help ensure communication between customers and internal teams remains clear and timely.
• Maintain organized files, records, and documentation.

Skills

Administrative Duties

Organization

Scheduling Appointments

Answering Phones

Microsoft Office

Google for Business Suite

Multi-tasking

Prioritizing

Decision Making

Working Independently

Conflict Resolution

Education

High School

Tools

Microsoft Office

Google for Business Suite

Job description

Randstad USA is seeking an organized Office Administrative Assistant / Customer Service Representative to join a busy Bradenton, FL team. This role blends administrative support with customer service, managing calls, project updates, and coordination across departments to keep daily operations running smoothly.

The ideal candidate has strong communication skills, is highly organized, and comfortable handling a high volume of phone-based inquiries within a fast-paced environment.