Administrative Assistant

Beacon Hill Staffing Group, LLC; Boston (MA); On-site; USD 31,000 - 44,000; Full time

Job summary

Beacon Hill Staffing Group, LLC is seeking a Senior Administrative Associate to support an international patient services team in Boston. This fully onsite role handles front desk duties, coordinates care, and assists with case intake while engaging with patients and families.

The ideal candidate is bilingual with fluent Arabic and has 2+ years in administrative roles, preferably in healthcare settings. Strong communication and empathy are essential in a fast-paced environment.

Qualifications

• Fluent Arabic speaker required.
• 2+ years of administrative experience.
• Healthcare, hospital, or patient-facing experience strongly preferred.
• Bachelor's degree preferred.
• Strong communication, organization and customer service skills.
• Ability to handle sensitive situations with professionalism and empathy.

Responsibilities

• Serve as the front-line contact for international patients and families.
• Address patient needs and facilitate coordination of care.
• Assist with case intake and ongoing patient support.
• Provide exceptional customer service in a fast-paced healthcare environment.
• Support daily administrative and operational functions.
• Communicate effectively with patients, families, and internal teams.

Skills

Arabic

Administrative experience

Communication

Organization

Customer service

Empathy

Education

Bachelor's degree

Job description

Beacon Hill was founded to set a new standard in search, career placement and flexible staffing.

Our client, a leading healthcare organization in Boston, is seeking a Senior Administrative Associate to support an international patient services team through early October. This fully onsite opportunity is located in Boston and offers $27/hour, with a schedule of Monday-Friday, 8:00 AM-4:30 PM. This candidate will have to be bilingual fluent Arabic. This highly visible front desk role is critical to the patient experience, serving as a primary point of contact for international patients and their families while helping coordinate ongoing care and administrative support.

Responsibilities

• Serve as the front-line contact for international patients and families
• Address patient needs and facilitate coordination of care
• Assist with case intake and ongoing patient support
• Provide exceptional customer service in a fast-paced healthcare environment
• Support daily administrative and operational functions
• Communicate effectively with patients, families, and internal teams

Qualifications

• Fluent Arabic speaker required
• 2+ years of administrative experience
• Healthcare, hospital, or patient-facing experience strongly preferred
• Bachelor's degree preferred
• Strong communication, organization, and customer service skills
• Ability to handle sensitive situations with professionalism and empathy

Beacon Hill is an equal opportunity employer and individuals with disabilities and/or protected veterans are encouraged to apply.

California residents: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

Company Profile

Founded by industry leaders to set a new standard in search, career placement and flexible staffing, we deliver coordinated staffing solutions with unparalleled service, a commitment to project completion and success and a passion for innovation, creativity and continuous improvement.

Our niche brands offer a complete suite of staffing services to emerging growth companies and the Fortune 500 across market sectors, career specialties/disciplines and industries. Over time, office locations, specialty practice areas and service offerings will be added to address ever changing constituent needs.

Learn more about Beacon Hill and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting www.bhsg.com .

Benefits Information

Beacon Hill offers a robust benefit package including, but not limited to, medical, dental, vision, and federal and state leave programs as required by applicable agency regulations to those that meet eligibility.

Upon successfully being hired, details will be provided related to our benefit offerings.

About Us

We look forward to working with you. Beacon Hill. Employing the Future (TM)