Administrative and Customer Support Specialist

EverStaff, LLC; Solon (OH); Presencial; USD 32.000 - 34.000; Jornada completa

Descripción de la vacante

EverStaff, LLC is seeking an organized Administrative / Customer Service Support Specialist for a Solon, OH manufacturing company. This on-site, full-time temporary role provides maternity leave coverage and involves assisting with customer service, production administration, and executive-level tasks.

The ideal candidate will manage multiple priorities and support the CFO and Customer Service team. The position offers $23–$25 per hour, Monday–Friday, 7:30am–4:30pm, onsite in Solon, OH, with

Formación

• Strong organizational skills and attention to detail.
• Ability to manage multiple tasks, prioritize responsibilities, and meet deadlines.
• Proficiency in Microsoft Office, particularly Excel, Word, and Outlook.
• Accurate and efficient data entry skills.
• Strong written and verbal communication skills.
• Ability to learn new software, systems, and procedures quickly.
• Dependable, punctual, and able to work independently.
• Comfortable taking direction from multiple departments.
• Proactive, resourceful, and willing to take initiative.
• Professional demeanor and ability to handle confidential information appropriately.

Responsabilidades

• Assemble, organize, and process production job tickets, including printing artwork, labels, and related documentation.
• Prepare and process new job ticket requests and deliver completed documentation to the production floor.
• Print labels and coordinate label requests for production.
• Disassemble, process, and file completed job tickets.
• Enter and update customer forecast information.
• Maintain accurate records, documentation, and files.
• Provide general administrative support to the Customer Service team.
• Provide general administrative and organizational support to the Chief Financial Officer.

Conocimientos

Organizational skills

Multitasking

MS Office

Data entry

Communication

Quick learner

Reliability

Team collaboration

Proactiveness

Confidentiality

Herramientas

Microsoft Excel

Microsoft Word

Microsoft Outlook

Descripción del empleo

EverStaff is seeking an organized, dependable, and detail-oriented Administrative / Customer Service Support Specialist for an established manufacturing company in Solon, OH. This position will provide temporary administrative support during a maternity leave, assisting with customer service, production administration, and executive-level administrative responsibilities. The ideal candidate is highly organized, comfortable managing multiple priorities, and enjoys a variety of responsibilities. This role will work closely with the Customer Service team and Chief Financial Officer (CFO), providing support with daily administrative tasks, recordkeeping, event coordination, and special projects.

Pay:$23-$25/hr Schedule:Monday-Friday, 7:30am-4:30pm Full-Time, Onsite Temporary Opportunity – Maternity Leave Coverage

Key Responsibilities

• Assemble, organize, and process production job tickets, including printing artwork, labels, and related documentation.
• Prepare and process new job ticket requests and deliver completed documentation to the production floor.
• Print labels and coordinate label requests for production.
• Disassemble, process, and file completed job tickets.
• Enter and update customer forecast information.
• Maintain accurate records, documentation, and files.
• Provide general administrative support to the Customer Service team.
• Provide general administrative and organizational support to the Chief Financial Officer.
• Assist with planning and coordinating company events, including holiday parties and employee recognition activities.
• Research, order, track, and organize employee and corporate gifts.
• Coordinate event logistics, including supplies, vendors, guest lists, and preparation.
• Organize, maintain, and file business records and administrative documents.
• Assist with year-end record organization, including labeling and preparing documents for storage.
• Shred and securely dispose of documents according to company procedures.
• Assist with ordering office supplies and coordinating miscellaneous purchases.
• Prepare spreadsheets, lists, and other administrative documents as needed.
• Follow up on outstanding administrative tasks, orders, and projects.
• Assist with special projects and additional administrative responsibilities as directed by the CFO.
• Maintain confidentiality when handling sensitive company information and documents.

Qualifications

• Strong organizational skills and attention to detail.
• Ability to manage multiple tasks, prioritize responsibilities, and meet deadlines.
• Proficiency in Microsoft Office, particularly Excel, Word, and Outlook.
• Accurate and efficient data entry skills.
• Strong written and verbal communication skills.
• Ability to learn new software, systems, and procedures quickly.
• Dependable, punctual, and able to work independently.
• Comfortable taking direction from multiple departments.
• Proactive, resourceful, and willing to take initiative.
• Professional demeanor and ability to handle confidential information appropriately.
• Previous administrative, office support, or customer service experience preferred.
• Manufacturing experience is not required; training will be provided.

All qualified applicants will receive consideration for employment without regard to race, color, religion, ethnicity, national origin, sex, gender identity, sexual orientation, disability status, protected veteran status or any other protected status under the law. EverStaff is an equal opportunity employer (M/F/D/V/SO/GI).