Admin Support / Customer Service – Bilingual (English & Spanish)

Masis Staffing Solutions; Fitchburg (MA); On-site; USD 25,000 - 30,000; Full time

Job summary

Masis Staffing Solutions in Fitchburg, MA is seeking an Admin Support / Customer Service professional who is bilingual in English and Spanish. You will assist candidates, employees, clients, and coworkers, handling applications, onboarding questions, and scheduling orientations.

This role emphasizes organization, proactive communication, and accuracy—maintaining confidentiality, managing requests, and delivering positive outcomes while growing your career with a team that values people helping

Qualifications

• Bilingual English/Spanish required.
• Administrative, office, or customer service experience required.
• Proficiency in Microsoft Office.
• Excellent communication and organizational skills.
• Strong attention to detail and ability to multitask.
• Professional, dependable, proactive, and service-oriented.

Responsibilities

• Answer phones and welcome office visitors.
• Help candidates with applications, questions, and onboarding.
• Schedule orientations and client interviews.
• Respond to online and social media job inquiries.
• Ensure onboarding requirements are completed accurately and on time.
• Assist with I-9 and E-Verify processes and client placement requirements.
• Organize and distribute weekly employee checks.
• Maintain a clean, organized office and keep supplies stocked.
• Excellent communication and follow through on projects.
• Maintain confidentiality and follow company policies.

Skills

Bilingual English/Spanish

Administrative experience

Microsoft Office

Excellent communication

Organizational skills

Multitasking

Education

None

Tools

Microsoft Office

Job description

Admin Support / Customer Service – Bilingual (English & Spanish)

Make a Difference. Build Your Career.

We’re looking for a people-focused, organized, and motivated Admin Support / Customer Serviceto join our team.

This is more than an administrative position—it’s an opportunity to help people find work, build stability, and take the next step in their careers while building your own. If you enjoy helping others, solving problems, and being part of a team that makes a difference, this could be the opportunity for you.

We believe in people helping people. Every day, you’ll work with candidates, employees, clients, and coworkers to create positive outcomes and connect people with opportunities.

Responsibilities

• Answer phones and welcome office visitors.
• Help candidates with applications, questions, and onboarding.
• Schedule orientations and client interviews.
• Respond to online and social media job inquiries.
• Ensure onboarding requirements are completed accurately and on time.
• Assist with I-9 and E-Verify processes and client placement requirements.
• Organize and distribute weekly employee checks.
• Maintain a clean, organized office and keep supplies stocked.
• Excellent communication and follow through on projects.

• Maintain confidentiality and follow company policies.

What You Bring

• Bilingual English/Spanish required.
• Administrative, office, or customer service experience required.
• Proficiency in Microsoft Office.
• Excellent communication and organizational skills.
• Strong attention to detail and ability to multitask.
• Professional, dependable, proactive, and service-oriented.
• Ability to work independently in a fast-paced environment.
• A genuine desire to help people and make a positive impact.

Grow With Us

We’re looking for someone who wants more than a job. This is a growth opportunityfor someone who wants to develop their skills, take on additional responsibility, and build a long-term career.

If you’re ready to help people succeed while growing your own career, we want to meet you!