Admin Support / Customer Service – Bilingual (English & Spanish)

Masis Staffing Solutions; Fitchburg (MA); On-site; USD 40,000 - 52,000; Full time

Job summary

Masis Staffing Solutions is seeking an Admin Support / Customer Service professional who is bilingual in English and Spanish to support candidates, employees, clients, and coworkers. You will assist with applications, onboarding, and inquiries while maintaining a positive, organized office environment.

The role emphasizes attention to detail, strong communication, and the ability to work independently in a fast-paced setting, contributing to successful candidate placements and client

Qualifications

• Bilingual English/Spanish required.
• Administrative, office, or customer service experience required.
• Proficiency in Microsoft Office.
• Excellent communication and organizational skills.
• Strong attention to detail and ability to multitask.
• Professional, dependable, proactive, and service-oriented.
• Ability to work independently in a fast-paced environment.
• A genuine desire to help people and make a positive impact.

Responsibilities

• Answer phones and welcome office visitors.
• Help candidates with applications, questions, and onboarding.
• Schedule orientations and client interviews.
• Respond to online and social media job inquiries.
• Ensure onboarding requirements are completed accurately and on time.
• Assist with I-9 and E-Verify processes and client placement requirements.
• Organize and distribute weekly employee checks.
• Maintain a clean, organized office and keep supplies stocked.
• Excellent communication and follow through on projects.
• Maintain confidentiality and follow company policies.

Skills

Bilingual English/Spanish

Administrative skills

Microsoft Office

Communication

Organization

Detail-oriented

Multi-tasking

Independent work

Tools

Microsoft Office

Job description

Admin Support / Customer Service – Bilingual (English & Spanish)

Make a Difference. Build Your Career.

We’re looking for a people-focused, organized, and motivated Admin Support / Customer Serviceto join our team.

This is more than an administrative position—it’s an opportunity to help people find work, build stability, and take the next step in their careers while building your own. If you enjoy helping others, solving problems, and being part of a team that makes a difference, this could be the opportunity for you.

We believe in people helping people. Every day, you’ll work with candidates, employees, clients, and coworkers to create positive outcomes and connect people with opportunities.

Responsibilities

• Answer phones and welcome office visitors.
• Help candidates with applications, questions, and onboarding.
• Schedule orientations and client interviews.
• Respond to online and social media job inquiries.
• Ensure onboarding requirements are completed accurately and on time.
• Assist with I-9 and E-Verify processes and client placement requirements.
• Organize and distribute weekly employee checks.
• Maintain a clean, organized office and keep supplies stocked.
• Excellent communication and follow through on projects.

• Maintain confidentiality and follow company policies.

What You Bring

• Bilingual English/Spanish required.
• Administrative, office, or customer service experience required.
• Proficiency in Microsoft Office.
• Excellent communication and organizational skills.
• Strong attention to detail and ability to multitask.
• Professional, dependable, proactive, and service-oriented.
• Ability to work independently in a fast-paced environment.
• A genuine desire to help people and make a positive impact.

Grow With Us

We’re looking for someone who wants more than a job. This is a growth opportunityfor someone who wants to develop their skills, take on additional responsibility, and build a long-term career.

If you’re ready to help people succeed while growing your own career, we want to meet you!