Bilingual Admin & Customer Support Specialist

Masis Staffing Solutions; Fitchburg (MA); On-site; USD 40,000 - 52,000; Full time

Job summary

Masis Staffing Solutions is seeking an Admin Support / Customer Service professional who is bilingual in English and Spanish to support candidates, employees, clients, and coworkers. You will assist with applications, onboarding, and inquiries while maintaining a positive, organized office environment.

The role emphasizes attention to detail, strong communication, and the ability to work independently in a fast-paced setting, contributing to successful candidate placements and client

Qualifications

• Bilingual English/Spanish required.
• Administrative, office, or customer service experience required.
• Proficiency in Microsoft Office.
• Excellent communication and organizational skills.
• Strong attention to detail and ability to multitask.
• Professional, dependable, proactive, and service-oriented.
• Ability to work independently in a fast-paced environment.
• A genuine desire to help people and make a positive impact.

Responsibilities

• Answer phones and welcome office visitors.
• Help candidates with applications, questions, and onboarding.
• Schedule orientations and client interviews.
• Respond to online and social media job inquiries.
• Ensure onboarding requirements are completed accurately and on time.
• Assist with I-9 and E-Verify processes and client placement requirements.
• Organize and distribute weekly employee checks.
• Maintain a clean, organized office and keep supplies stocked.
• Excellent communication and follow through on projects.
• Maintain confidentiality and follow company policies.

Skills

Bilingual English/Spanish

Administrative skills

Microsoft Office

Communication

Organization

Detail-oriented

Multi-tasking

Independent work

Tools

Microsoft Office

Job description

Masis Staffing Solutions is seeking an Admin Support / Customer Service professional who is bilingual in English and Spanish to support candidates, employees, clients, and coworkers. You will assist with applications, onboarding, and inquiries while maintaining a positive, organized office environment.

The role emphasizes attention to detail, strong communication, and the ability to work independently in a fast-paced setting, contributing to successful candidate placements and client