Admin & Procurement Assistant (HVAC) PeoplePartners Inc

HelpfulRemote; Northern (KY); Hybrid; USD 42,000 - 54,000; Full time

Benefits offered by this job

Company-provided equipment

Job summary

HelpfulRemote is seeking a detail-oriented administrative professional to support an Australian HVAC and appliance business from a fully remote role. You will source, track, and coordinate parts orders, manage CRM records and spreadsheets, and handle customer communications during the day shift aligned with Australian Eastern Standard Time.

The role requires at least two years in administration, customer service, coordination, or procurement support, strong written and verbal English, and

Qualifications

• At least two years in administration, customer service, coordination or procurement support.
• Strong written and verbal English communication.
• Familiarity with CRM systems, spreadsheets and online tools.

Responsibilities

• Source and track parts orders.
• Check supplier pricing and availability.
• Update CRM records and spreadsheets.
• Manage customer communications.
• Schedule tasks and assist with basic marketing/social media.
• Collaborate with teammates to ensure timely procurement.

Skills

Administration

Customer service

Coordination

Procurement support

Tools

CRM systems

Spreadsheets

Online tools

Job description

This role supports an Australian HVAC and appliance business by handling parts procurement, supplier follow-up, and general administrative coordination. Tasks include sourcing and tracking parts orders, checking supplier pricing and availability, updating CRM records and spreadsheets, managing customer communications, scheduling, and assisting with basic marketing and social media activities.

Candidates should have at least two years of experience in administration, customer service, coordination, or procurement support, along with strong written and verbal English communication skills. Familiarity with CRM systems, spreadsheets, and online tools is required, along with the ability to multitask, take ownership, and follow through independently. Experience in HVAC, appliances, or trades industries is a plus.

This is a full-time, fully remote position working Monday to Friday during day shift hours aligned with Australian Eastern Standard Time. Company-provided equipment and other benefits are included.

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