Admin Clerk Lead — Growth & Ownership

rjwlogistics; Plainfield (IL); On-site; USD 30,000 - 33,000; Full time

Job summary

RJW Logistics Group is seeking an Administrative Clerk Lead to manage inbound administrative tasks, scheduling, and billing support. The role requires strong clerical experience, 40 wpm typing, and solid proficiency with office software.

You will act as a liaison with customers and internal teams, ensuring accurate orders and smooth communications across shifts. The position emphasizes data entry, document handling, and adherence to policies, with opportunities to contribute to process

Qualifications

• High School Diploma or GED preferred.
• Must type at least 40 wpm and have basic clerical experience.
• Proficient in word processing and spreadsheet software.
• Strong written and verbal English communication skills.

Responsibilities

• Enter customer orders and scan/index documents.
• Schedule delivery of customer loads and update records.
• Document orders in computer systems and maintain contacts.
• Communicate schedule changes and potential service issues to customers.
• Handle invoicing and billing within the inbound/outbound workflow.
• Assist and train teammates on inbound/outbound duties.
• Follow company policies and customer requirements; protect confidential information.
• Suggest process improvements and implement approved changes.
• Prepare and update routine operations reports as directed by management.

Skills

Clerical experience

Typing 40 wpm

Office software proficiency

Communication skills

Education

High School Diploma or GED

Tools

Word processing

Spreadsheet

Email/CRM basics

Job description

RJW Logistics Group is seeking an Administrative Clerk Lead to manage inbound administrative tasks, scheduling, and billing support. The role requires strong clerical experience, 40 wpm typing, and solid proficiency with office software.

You will act as a liaison with customers and internal teams, ensuring accurate orders and smooth communications across shifts. The position emphasizes data entry, document handling, and adherence to policies, with opportunities to contribute to process