Admin Clerk Lead - Growth, Benefits & Employee Ownership

rjwlogistics; Hazleton (Luzerne County); On-site; USD 30,000 - 33,000; Full time

Benefits offered by this job

Attendance incentive

Referral bonus

Hiring bonus

Step increases

Forklift premium

Reach truck premium

Job summary

RJW Logistics Group is seeking an Administrator Clerk Lead to oversee inbound operations, schedule customer orders, and ensure accurate billing. The position offers strong clerical duties along with growth potential within RJW’s evolving logistics framework.

We provide a comprehensive benefits package and an Employee Ownership Program. Ideal candidates will have 3–4 years of clerical experience, be able to type 40 wpm, and communicate effectively with customers and internal teams.

Qualifications

• High school diploma preferred.
• 3–4 years of clerical experience.
• Basic transportation or logistics experience.
• Must be able to type at least 40 wpm.

Responsibilities

• Enter customer orders and scan/index documents as required.
• Schedule the delivery of customer loads.
• Document orders in computer and update customer contact information.
• Maintain communications with customers regarding changes in delivery schedules and potential service failures.
• Handle all billing for the Inbound Department.
• Train associates on tasks of Inbound Departments such as: creating Outbound paperwork, filing systems, billing functions, accuracy verification of inbounds, and AIB standards.
• Communicate customer problems, leads, and inquiries to appropriate personnel.
• Maintain confidentiality of company information.
• Recommend improvements and implement approved improvements.
• Update reports as required by operations manager and COO.

Skills

Typing 40 wpm

Clerical experience 3-4 years

Basic office skills

English communication

Education

High School Diploma or GED

Job description

RJW Logistics Group is seeking an Administrator Clerk Lead to oversee inbound operations, schedule customer orders, and ensure accurate billing. The position offers strong clerical duties along with growth potential within RJW’s evolving logistics framework.

We provide a comprehensive benefits package and an Employee Ownership Program. Ideal candidates will have 3–4 years of clerical experience, be able to type 40 wpm, and communicate effectively with customers and internal teams.