Admin Asst

Behavioral Health Network, Inc.; Ware (MA); On-site; USD 38,000 - 52,000; Full time

Job summary

Behavioral Health Network (BHN) seeks an Administrative Assistant to support the Family Resource Center in Western Massachusetts, handling front-desk tasks, scheduling, and routine clerical work.

We offer purpose-driven work, strong HEART values, and growth opportunities; required: HS diploma, 1–2 years admin experience, and basic MS Office (Excel, Word, Publisher, PowerPoint).

Qualifications

• High School Diploma or GED required.
• 1–2 years of administrative/clerical office experience required.
• Bilingual in English and Spanish preferred.
• Basic knowledge of Microsoft Office (Excel, Word, Publisher, PowerPoint)

Responsibilities

• High School Diploma or GED required.
• Valid driver's license and reliable transportation; ability to work collaboratively with teams.
• Strong customer service skills with BHN staff and outside visitors.
• Ability to work effectively in high-demand and/or stressful environments and manage time-sensitive projects.
• Excellent interpersonal, verbal, and written communication skills.
• Basic knowledge of Excel, Word, Publisher and PowerPoint.

Skills

Customer service

Interpersonal communication

Written communication

Time management

Bilingual English/Spanish

Education

High School Diploma or GED

Tools

Excel

Word

Publisher

PowerPoint

Job description

Behavioral Health Network (BHN) is a leading statewide provider of behavioral health services and a Certified Great Place to Work. Since 1938, BHN has helped individuals, families, and communities thrive through compassionate, high-quality care and support. With deep roots in Western Massachusetts and a growing presence in communities throughout the state, we are currently seeking a Administrative Assistant to join our Family Resource Center team and help advance our mission of empowering people to live healthier, more fulfilling lives.

What We Offer:

• Purpose-Driven Work - Make a meaningful impact in the lives of individuals, families, and communities throughout Western Massachusetts.
• Professional Growth - Access ongoing training, mentorship, career development, and advancement opportunities across one of the region's largest behavioral health organizations.
• Supportive Team Culture - Join a collaborative workplace guided by our HEART values: Humanity, Empowerment, Accountability, Respect, and Teamwork.
• Stability & Opportunity - Build your career with a well-established organization serving Western Massachusetts since 1938.
• Comprehensive Benefits - Generous PTO, 403(b), tuition reimbursement, medical, dental, vision, employee assistance programs, and more.
• Certified Great Place to Work - Work for an organization recognized for creating a positive and engaging employee experience.

What You Will Do:

• High School Diploma or GED required.
• Valid driver's license and reliable transportation Ability to work collaboratively with teams
• Strong customer service skills with BHN staff and outside visitors.
• Ability to work effectively in high-demand and/or stressful environments and manage time-sensitive projects.
• Excellent interpersonal, verbal, and written communication skills.
• Bilingual in English and Spanish preferred.
• Basic knowledge of Excel, Word, and other Microsoft products such as Publisher and PowerPoint.
• Minimum of 1-2 years working in an administrative/clerical office setting required.

Who You Are:

We Hire for HEART! Since 1938, BHN has delivered high-quality, culturally responsive behavioral health care, building deep roots in Western Massachusetts while expanding our impact in communities throughout the state. Our core values-Humanity, Empowerment, Accountability, Respect, and Teamwork-guide how we lead, serve, and support one another. If you're ready to bring your skills and experience to a mission-driven organization where your work can make a meaningful difference, we'd love to hear from you.