Admin Asst

Behavioral Health Network, Inc (BHN); Ware (MA); On-site; USD 38,000 - 47,000; Full time

Benefits offered by this job

PTO

Tuition Reimbursement

Medical/Dental/Vision

Job summary

Behavioral Health Network, Inc (BHN) is seeking an Administrative Assistant to support the Family Resource Center team in Western Massachusetts. The role involves front-desk coordination, appointment scheduling, and client interactions with a focus on compassionate service.

The ideal candidate has a high school diploma, 1–2 years of admin experience, and strong MS Office skills. Bilingual English/Spanish is preferred, with a collaborative, mission-driven workplace and growth opportunities.

Qualifications

• High School Diploma or GED required.
• Valid driver’s license and reliable transportation.
• Strong customer service skills with BHN staff and outside visitors.
• Ability to work effectively in high-demand environments and manage time-sensitive projects.
• Excellent interpersonal, verbal, and written communication skills.
• Bilingual in English and Spanish preferred.
• Basic knowledge of Excel, Word, Publisher and PowerPoint.
• Minimum of 1–2 years working in an administrative/clerical office setting required.

Responsibilities

• Provide administrative support to the Family Resource Center team.
• Greet visitors and coordinate front-desk activities with professionalism.
• Schedule appointments and manage calendars.
• Assist BHN staff with document preparation and data entry.
• Support communication efforts with colleagues and clients.
• Maintain organized files and handle routine office tasks.

Skills

Administrative experience

Customer service

Bilingual English/Spanish

Education

High School Diploma or GED

Tools

Excel

Word

Publisher

PowerPoint

Job description

Behavioral Health Network (BHN) is a leading statewide provider of behavioral health services and a Certified Great Place to Work. Since 1938, BHN has helped individuals, families, and communities thrive through compassionate, high-quality care and support. With deep roots in Western Massachusetts and a growing presence in communities throughout the state, we are currently seeking a Administrative Assistant to join our Family Resource Center team and help advance our mission of empowering people to live healthier, more fulfilling lives.

What We Offer

• Purpose-Driven Work - Make a meaningful impact in the lives of individuals, families, and communities throughout Western Massachusetts.
• Professional Growth - Access ongoing training, mentorship, career development, and advancement opportunities across one of the region's largest behavioral health organizations.
• Supportive Team Culture - Join a collaborative workplace guided by our HEART values: Humanity, Empowerment, Accountability, Respect, and Teamwork.
• Stability & Opportunity - Build your career with a well-established organization serving Western Massachusetts since 1938.
• Comprehensive Benefits - Generous PTO, 403(b), tuition reimbursement, medical, dental, vision, employee assistance programs, and more.
• Certified Great Place to Work - Work for an organization recognized for creating a positive and engaging employee experience.

What You Will Do

• High School Diploma or GED required.
• Valid driver’s license and reliable transportation
• Ability to work collaboratively with teams
• Strong customer service skills with BHN staff and outside visitors.
• Ability to work effectively in high-demand and/or stressful environments and manage time-sensitive projects.
• Excellent interpersonal, verbal, and written communication skills.
• Bilingual in English and Spanish preferred.
• Basic knowledge of Excel, Word, and other Microsoft products such as Publisher and PowerPoint.
• Minimum of 1-2 years working in an administrative/clerical office setting required.

Who You Are

We Hire for HEART!

Since 1938, BHN has delivered high-quality, culturally responsive behavioral health care, building deep roots in Western Massachusetts while expanding our impact in communities throughout the state. Our core values - Humanity, Empowerment, Accountability, Respect, and Teamwork - guide how we lead, serve, and support one another. If you’re ready to bring your skills and experience to a mission-driven organization where your work can make a meaningful difference, we’d love to hear from you.