Administrative Assistant – Community Impact & Support

Behavioral Health Network, Inc (BHN); Ware (MA); On-site; USD 38,000 - 47,000; Full time

Benefits offered by this job

PTO

Tuition Reimbursement

Medical/Dental/Vision

Job summary

Behavioral Health Network, Inc (BHN) is seeking an Administrative Assistant to support the Family Resource Center team in Western Massachusetts. The role involves front-desk coordination, appointment scheduling, and client interactions with a focus on compassionate service.

The ideal candidate has a high school diploma, 1–2 years of admin experience, and strong MS Office skills. Bilingual English/Spanish is preferred, with a collaborative, mission-driven workplace and growth opportunities.

Qualifications

• High School Diploma or GED required.
• Valid driver’s license and reliable transportation.
• Strong customer service skills with BHN staff and outside visitors.
• Ability to work effectively in high-demand environments and manage time-sensitive projects.
• Excellent interpersonal, verbal, and written communication skills.
• Bilingual in English and Spanish preferred.
• Basic knowledge of Excel, Word, Publisher and PowerPoint.
• Minimum of 1–2 years working in an administrative/clerical office setting required.

Responsibilities

• Provide administrative support to the Family Resource Center team.
• Greet visitors and coordinate front-desk activities with professionalism.
• Schedule appointments and manage calendars.
• Assist BHN staff with document preparation and data entry.
• Support communication efforts with colleagues and clients.
• Maintain organized files and handle routine office tasks.

Skills

Administrative experience

Customer service

Bilingual English/Spanish

Education

High School Diploma or GED

Tools

Excel

Word

Publisher

PowerPoint

Job description

Behavioral Health Network, Inc (BHN) is seeking an Administrative Assistant to support the Family Resource Center team in Western Massachusetts. The role involves front-desk coordination, appointment scheduling, and client interactions with a focus on compassionate service.

The ideal candidate has a high school diploma, 1–2 years of admin experience, and strong MS Office skills. Bilingual English/Spanish is preferred, with a collaborative, mission-driven workplace and growth opportunities.