Admin Assistant

Express Employment Professionals - Cincinnati East; Belgrade (MT); On-site; USD 25,000 - 36,000; Full time

Job summary

Express Employment Professionals - Cincinnati East in Bozeman, MT, is seeking a friendly, organized Administrative Assistant / Front Desk Coordinator to join our team. You will be the first point of contact for clients and support daily office operations with calendar management and documentation.

The ideal candidate brings excellent customer service, strong communication, and meticulous attention to detail to a busy insurance office.

Qualifications

• Excellent customer service and interpersonal skills.
• Strong verbal and written communication.
• Proficiency in Microsoft Office and Outlook.
• Ability to multitask and prioritize responsibilities.

Responsibilities

• Greet clients and visitors professionally.
• Answer and direct calls.
• Schedule appointments and maintain calendars.
• Assist clients with insurance inquiries and documentation.
• Process mail, emails, and correspondence.
• Maintain accurate client records and filing.
• Assist with policy updates and administrative paperwork.
• Perform data entry and ensure accuracy.
• Support agents and staff with daily tasks.
• Maintain office supplies and organization.
• Handle confidential client information with discretion.
• Provide exceptional customer service in person, by phone, and via email.
• Other duties as assigned.

Skills

Customer service

Communication

Organizational skills

Multitasking

MS Office

Data entry

Confidentiality

Professionalism

Adaptability

Tools

Microsoft Office Suite

Outlook

Job description

Job Summary:

We're looking for a professional, organized, and customer-focused individual to join an insurance office as a Full-Time Administrative Assistant / Front Desk Coordinator. This position serves as the first point of contact for clients while supporting daily office operations, scheduling, document management, and customer service activities.

The ideal candidate will have strong communication skills, excellent attention to detail, and the ability to manage multiple priorities in a fast-paced office environment. If you enjoy helping people, staying organized, and supporting a team, this position offers a stable and rewarding career opportunity.

Type of placement:

Evaluations to hire

Location:

Bozeman, Montana

Duties:

• Greet clients and visitors in a professional and welcoming manner.
• Answer and direct incoming phone calls.
• Schedule appointments and maintain office calendars.
• Assist clients with general insurance inquiries and documentation.
• Process incoming and outgoing mail, emails, and correspondence.
• Maintain accurate client records and filing systems.
• Assist with policy updates, renewals, and administrative paperwork.
• Perform data entry and ensure information is entered accurately.
• Support agents and office staff with daily administrative tasks.
• Maintain office supplies and help keep the office organized and efficient.
• Handle confidential client information with professionalism and discretion.
• Provide exceptional customer service in person, by phone, and through email.
• Other duties as assigned.

Knowledge, Skills, Abilities:

• Excellent customer service and interpersonal skills.
• Strong verbal and written communication abilities.
• Exceptional organizational skills and attention to detail.
• Ability to multitask and prioritize responsibilities effectively.
• Proficiency in Microsoft Office, Outlook, and general office technology.
• Strong data entry and recordkeeping skills.
• Ability to maintain confidentiality and professionalism.
• Positive attitude and willingness to learn new systems and processes.
• Previous administrative, receptionist, insurance, banking, or office support experience preferred.

Pay:

$22.00 DOE

Schedule:

Full-Time
Monday – Friday, standard business hours