Insurance Office Front Desk & Admin Coordinator

Express Employment Professionals - Cincinnati East; Belgrade (MT); On-site; USD 25,000 - 36,000; Full time

Job summary

Express Employment Professionals - Cincinnati East in Bozeman, MT, is seeking a friendly, organized Administrative Assistant / Front Desk Coordinator to join our team. You will be the first point of contact for clients and support daily office operations with calendar management and documentation.

The ideal candidate brings excellent customer service, strong communication, and meticulous attention to detail to a busy insurance office.

Qualifications

• Excellent customer service and interpersonal skills.
• Strong verbal and written communication.
• Proficiency in Microsoft Office and Outlook.
• Ability to multitask and prioritize responsibilities.

Responsibilities

• Greet clients and visitors professionally.
• Answer and direct calls.
• Schedule appointments and maintain calendars.
• Assist clients with insurance inquiries and documentation.
• Process mail, emails, and correspondence.
• Maintain accurate client records and filing.
• Assist with policy updates and administrative paperwork.
• Perform data entry and ensure accuracy.
• Support agents and staff with daily tasks.
• Maintain office supplies and organization.
• Handle confidential client information with discretion.
• Provide exceptional customer service in person, by phone, and via email.
• Other duties as assigned.

Skills

Customer service

Communication

Organizational skills

Multitasking

MS Office

Data entry

Confidentiality

Professionalism

Adaptability

Tools

Microsoft Office Suite

Outlook

Job description

Express Employment Professionals - Cincinnati East in Bozeman, MT, is seeking a friendly, organized Administrative Assistant / Front Desk Coordinator to join our team. You will be the first point of contact for clients and support daily office operations with calendar management and documentation.

The ideal candidate brings excellent customer service, strong communication, and meticulous attention to detail to a busy insurance office.