Administrative Assistant

The Juris Agency; New Britain (CT); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

Paid Time Off (PTO)

Flexible Schedule

Hands on Training

Mon-Fri Schedule

Job summary

The Juris Agency is seeking an Administrative Assistant to support a busy insurance office, greeting clients, answering phones, scheduling, and handling documents with professionalism.

Polish-speaking preferred; this role offers PTO, a Monday–Friday schedule, and hands-on training while helping keep the office running smoothly.

Qualifications

• Friendly, professional, and customer-focused.
• Highly organized and able to manage multiple priorities.
• Comfortable working in a fast-paced environment.
• Strong communication and interpersonal skills.
• Detail-oriented, dependable, and proactive.
• Comfortable answering phones and interacting with customers throughout the day.
• Polish-speaking preferred.
• Previous insurance or office experience is a plus, but not required.

Responsibilities

• Greet customers and visitors with a friendly, professional attitude.
• Answer incoming phone calls and direct customers to the appropriate team member.
• Assist customers with general questions and requests.
• Schedule appointments and help manage the agency calendar.
• Enter and update customer information accurately in agency systems.
• Process paperwork, scan documents, and maintain organized files.
• Assist insurance agents with administrative and customer service tasks.
• Follow up with customers and help ensure requests are handled promptly.
• Communicate with clients by phone, email, and in person.
• Help keep the office organized and running efficiently.
• Support the team with additional administrative projects as needed.

Skills

Customer-focused

Highly organized

Strong communication

Detail-oriented

Proactive

Polish-speaking

Phone etiquette

Computer skills

Job description

Are you organized, personable, and someone who enjoys being the person everyone can count on? We’re looking for an Administrative Assistant to join a busy insurance agency and help keep the office running smoothly.

This is a high-paced, customer-facing position where no two days are exactly the same. You’ll be one of the first faces our customers see and will play an important role in creating a welcoming, professional experience for every client who walks through the door or calls the office.

Polish-speaking preferred for the nature of this role.

Salary Range: $20.00 - $25.00 per hour

• Hourly Base Salary Based On Experience
• Paid Time Off (PTO)
• Flexible Schedule
• Hands on Training
• Mon-Fri Schedule

Requirements

• Friendly, professional, and customer-focused
• Highly organized and able to manage multiple priorities
• Comfortable working in a fast-paced environment
• Strong communication and interpersonal skills
• Detail-oriented, dependable, and proactive
• Comfortable answering phones and interacting with customers throughout the day
• Proficient with computers and able to learn new systems quickly
• A positive attitude and willingness to jump in wherever help is needed
• Polish-speaking preferred
• Previous insurance or office experience is a plus, but not required

Responsibilities

• Greet customers and visitors with a friendly, professional attitude
• Answer incoming phone calls and direct customers to the appropriate team member
• Assist customers with general questions and requests
• Schedule appointments and help manage the agency calendar
• Enter and update customer information accurately in agency systems
• Process paperwork, scan documents, and maintain organized files
• Assist insurance agents with administrative and customer service tasks
• Follow up with customers and help ensure requests are handled promptly
• Communicate with clients by phone, email, and in person
• Help keep the office organized and running efficiently
• Support the team with additional administrative projects as needed

Phone* This phone number may be used by the hiring team to keep you informed about the application process.

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