ADA Accommodation Specialist — Impactful HR Support

Charter Communications; Charlotte (NC); On-site; USD 65,000 - 90,000; Full time

Job summary

Spectrum is hiring an Accommodation Specialist to review medical documentation and determine ADA accommodation eligibility. You will manage end-to-end cases, coordinate with HR, COE, health care providers, and vendors to implement solutions.

You will analyze data, generate reports, and guide managers through interactive processes to identify reasonable accommodations. Strong communication and confidentiality are essential.

Qualifications

• Bachelor's degree in Business Administration, HR or related field.
• 3+ years of HR experience.
• Strong English communication skills.
• Knowledge of Americans with Disabilities Act (ADA).

Responsibilities

• Review and analyze medical documentation to determine eligibility for accommodations under ADA and Spectrum standards.
• Coordinate and manage end-to-end accommodation cases, including implementation, tracking and follow-up within the accommodations tool.
• Respond promptly to communications from Human Resources, COE staff and employees to address accommodation needs.
• Support internal investigations related to accommodation claims and engage key partners such as HR Business Partners, Health Care Providers, Vendor Partners and Compliance teams.
• Generate and interpret reports and metrics, identifying trends and recommending process improvements.
• Deliver individualized analysis and recommendations for accommodation requests, engaging in the interactive process to identify reasonable solutions.
• Educate managers and HR Business Partners on Spectrum's accommodations process and related regulations.

Skills

English proficiency

Negotiation skills

ADA knowledge

Return-to-work strategies

Conflict management

MS Office

Attention to detail

Confidentiality

Teamwork

Education

Bachelor's degree in Business Administration, HR or related field

Tools

Accommodations tool

Job description

Spectrum is hiring an Accommodation Specialist to review medical documentation and determine ADA accommodation eligibility. You will manage end-to-end cases, coordinate with HR, COE, health care providers, and vendors to implement solutions.

You will analyze data, generate reports, and guide managers through interactive processes to identify reasonable accommodations. Strong communication and confidentiality are essential.