ACTT PGM/Admin Assistant

Daymark Recovery Services; Pinehurst (NC); On-site; USD 33,000 - 36,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Flex Spending

Health Spending Account

Life Insurance

Short-Term Disability

401(k)

Paid Holidays

Paid Vacation

Sick Leave

Employee Assistance Program

Referral Bonuses

Internal Training Program

Job summary

Daymark Recovery Services in Pinehurst, NC seeks a full-time administrator to oversee non-clinical ACT program operations. The role interfaces with IS, finance, HR and other departments, ensuring budgets, scheduling, medical records and communications run smoothly.

Requirements include at least a high school diploma, and a minimum of three years in a supervisory role, with preference for business training. Competitive benefits and a signing bonus may apply.

Qualifications

• Must have at least a High School Diploma; business training preferred.
• Minimum three years in a supervisory role is required.
• Experience coordinating administrative operations is preferred.

Responsibilities

• Organize, coordinate, and monitor non-clinical operations of the ACT program and liaise with IS.
• Handle receptionist duties, triage calls, and coordinate client communications.
• Manage billing, invoicing, supplies, petty cash, and ensure policy compliance.

Skills

Supervisory experience

Administrative coordination

Communication skills

Education

High School Diploma

Business training preferred

Job description

Job Details

Job Location: Moore Center - Pinehurst, NC 28374

New Hires Who are Benefit Eligible may qualify for Hiring Bonus

Company Mission/ statement:

Our mission is to inspire and empower people to seek and maintain recovery and health. Daymark Recovery Services, Inc. is a mission driven, comprehensive community provider of culturally sensitive mental health and substance abuse services.

Comprehensive Benefits Package:

• Medical, Dental and Vision Insurance
• Flex Spending Account
• Health Spending Account
• Company-Paid Life Insurance
• Short Term Disability
• 401(k)
• Paid Holidays
• Paid Vacation and Sick Leave
• Employee Assistant Program
• Referral Bonus Opportunities
• Extensive Internal Training Program

Pay Scale:

$16-$17.50/hr.

Summary:

This is a full time position that is expected to assure the non-clinical aspects of the ACT team are well organized, coordinated, and monitored. This position must be able to interact well with other team members, work well with persons with severe and persistent mental illness, communicate well with other agency departments (e.g. finance, IS, human resources), and understand the full range of administrative issues including budgetary, scheduling, medical records, and communication.

Essential Duties and Responsibilities:

• Responsible for organizing, coordinating, and monitoring all non-clinical operations of ACT program including operating and communicating needs to IS department; and providing receptionist activities including triaging calls and coordinating communication between the team and clients.
• Processes state and federal billing according to established guidelines.
• Process invoices for payment. Responsible for ordering of supplies and any other items needed for the team. Maintain control, track use of, and balance center petty cash fund per established procedures.
• Communicate with team leader to ensure all policies and procedures are followed by all staff.
• Perform chart audits on a regularly scheduled basis to ensure maximum reimbursement and fidelity to documentation mandates. Work with medical records team leader to ensure that all regulatory standards are followed and communicate concerns to Team Leader.
• Meet regularly with team leader to discuss questions/concerns and assist with implementing new processes as necessary.
• Review bank deposits to ensure deposits are made timely and that cash balances to reports per established guidelines. Submit any necessary corrections to accounting department.
• All other duties as assigned by supervisor

Education and/or Experience:

• Must possess at least a High School Diploma. Degree in business and/or business training preferred (Actual work experience will be taken into consideration).
• Must have been in a supervisory role at least three (3) years.
• Supervision of an office place a plus.