ACT Team Administrative Coordinator

Postgraduate Center for Mental Health; New York (NY); On-site; USD 36,000 - 48,000; Full time

Job summary

Postgraduate Center for Mental Health in Jamaica, Queens seeks an administrative professional to support ACT Team operations on-site, Monday through Friday, 9 AM to 5 PM. The role covers reception, data entry, billing support, and coordination with clinicians and managed care organizations.

Responsibilities include managing patient records, updating Medicaid enrollment, processing billing, maintaining clinical whiteboards, and handling petty cash and OMNY card distributions as part of daily

Qualifications

• Data entry and accurate message relay for the team.
• Maintains daily/monthly clinical white boards with current info.
• Supports billing submissions and Medicaid enrollment tracking.
• Assists with eligibility checks and MCO communications.

Responsibilities

• Answer phones and relay messages to team.
• Maintain and update clinical whiteboards with visits, meds, hospitalizations.
• Submit monthly billing and track Medicaid enrollment with the Team Leader.
• Assist in locating missing clients and health insurance eligibility checks.
• Ensure documentation is properly entered in EMR and billing sheets.

Skills

Data entry

Phone etiquette

Record keeping

Coordination

Tools

Billing software

EMR system

Medicaid enrollment systems

Job description

Postgraduate Center for Mental Health in Jamaica, Queens seeks an administrative professional to support ACT Team operations on-site, Monday through Friday, 9 AM to 5 PM. The role covers reception, data entry, billing support, and coordination with clinicians and managed care organizations.

Responsibilities include managing patient records, updating Medicaid enrollment, processing billing, maintaining clinical whiteboards, and handling petty cash and OMNY card distributions as part of daily