On-Site Clinical Office Coordinator – Billing & Data Entry

Post Graduate Center for Mental Health; New York (NY); On-site; USD 46,000 - 56,000; Full time

Job summary

Post Graduate Center for Mental Health is seeking a Program Assistant to support the ACT Team with on-site administrative and clinical coordination in Brooklyn/Jamaica, Queens area. The role focuses on data entry, phone communication, and updating patient records to ensure smooth daily operations and continuity of care.

The assistant will help with billing, eligibility checks, and accurate status reporting to Medicaid Managed Care Organizations, contributing to timely authorizations and patient

Qualifications

• Experience with data entry and phone communication in a clinical or social services setting.
• Familiarity with Medicaid enrollment and health insurance screening preferred.
• Ability to maintain accurate records and update information in EMR systems.

Responsibilities

• Enter data and relay messages accurately to the care team.
• Maintain clinical white boards with visits, medications, and hospitalizations.
• Assist with monthly billing and daily contact sheets, track Medicaid enrollment.
• Help verify health insurance eligibility and document status with MCOs.
• Support communication with MCOs to obtain service authorizations.

Skills

Data entry

Answering phones

Billing coordination

Medicaid enrollment tracking

Communication with MCOs

Administrative support

Education

2 Year Degree

Tools

Electronic Medical Records (EMR)

Billing spreadsheet

Job description

Post Graduate Center for Mental Health is seeking a Program Assistant to support the ACT Team with on-site administrative and clinical coordination in Brooklyn/Jamaica, Queens area. The role focuses on data entry, phone communication, and updating patient records to ensure smooth daily operations and continuity of care.

The assistant will help with billing, eligibility checks, and accurate status reporting to Medicaid Managed Care Organizations, contributing to timely authorizations and patient