Assistant Team Leader

Post Graduate Center for Mental Health; New York (NY); On-site; USD 68,000 - 74,000; Full time

Job summary

Post Graduate Center for Mental Health seeks an Assistant Team Leader for the ACT program in Jamaica, NY to support multi-disciplinary clinical and case management teams. The role requires outreach into the community and strong clinical judgment to meet program goals and contract objectives.

You will assist with daily operations, oversee admissions and discharges, and ensure high-quality assessments and documentation in line with NYS OMH standards. LMHC/LMSW/LCSW licensure preferred.

Qualifications

• Master’s degree is required.
• LMHC, LMSW, or LCSW licensure in NYS preferred.
• At least two years of experience in human services with individuals with serious mental illness.
• Proficiency in Microsoft Word, Outlook and Excel.
• Experience with Electronic Health Records (AWARDS by Footholds) preferred.
• Strong outcomes orientation in a fast-paced environment.

Responsibilities

• Assist with managing day-to-day clinical operations and productivity.
• Direct and coordinate consumer admission and discharge processes.
• Monitor assessments and ensure service plan reviews are completed.
• Review and ensure submission of incident reports.
• Assist with CAIRS and AOT reports as needed.
• Monitor high-risk cases and lead case conferences.
• Oversee documentation quality and timeliness per OMH/agency standards.
• Provide 24-hour crisis on-call coverage on rotation.

Skills

Outcome oriented

MS Office proficiency

Education

Master’s degree

NY licensure (LMHC/LMSW/LCSW) preferred

Tools

Word

Outlook

Excel

AWARDS by Footholds EHR

Job description

# Assistant Team LeaderHot Job163 18 Jamaica Avenue Queens ACT - Jamaica, NY 11432## OverviewSalary Range$68,289.00 - $73,542.00 SalaryEducation LevelGraduate Degree## Description**JOB SCOPE:**Assist the ACT Team Leader in the oversight of multi-disciplinary clinical and case management services delivered by a team of clinical and administrative staff with focus of assertively engaging hard-to-reach consumers with serious mental illness. Ensure that needs of consumers, ACT program goals, and contract objectives are effectively achieved. As part of the ACT you must be willing to go out into the community to provide services. This role involves considerable professional initiative and judgment.**ESSENTIAL FUNCTIONS:*** Assist with managing the day-to-day clinical operations and required productivity standards.* Directs and coordinates consumer admission process and discharge process.* Monitor and review Comprehensive Assessments, Service Plan Reviews and ensures required assessments are complete as needed.* Reviews and ensures the submission of Incident Reports as required* Assists with conducting other required assessments with clients, such as Child and Adult Integrated Reporting System (CAIRS) reports and Assisted Outpatient Treatment (AOT) reports.* Monitor high-risk cases and takes lead in case conferences, meeting and coordination of care.* Sets standards of performance by overseeing all documentation to ensure quality, timeliness and accuracy, in compliance with Medicaid, NYS Office of Mental Health, NYC Department of Health and Mental Hygiene and agency standards.* Adheres to ACT policies & procedures, agency policies and maintains appropriate professional standards.* Conducts daily visits in the community, and subsequent progress notes and other required documentation in accordance with agency and OMH standards.* Completes Wellness Plans, Comprehensive assessments and other documentation as required.* Maintain a role as either a Substance Use Specialist, Family Specialist or Transition Specialist* Provide 24-hour crisis intervention on-call services on rotating basis.* Performs other duties as required by ACT Team Leader.## Qualifications**EDUCATION AND EXPERIENCE:*** Master’s Degree required* LMHC, LMSW, LCSW, or equivalent in licensure in NYS preferred* At least two years of experience working in human services with individuals with serious mental illness and those with serious mental illness and co-occurring substance use disorders.* Must be outcome oriented in a fast paced environment with deadlines.* Able to work in the Microsoft Office Suite, should be proficient in Word, Outlook and Excel* Knowledge and experience of electronic health records (specifically AWARDS by Footholds) preferred.