ACT Program Operations Assistant

Valley Comprehensive Community Mental Health Center Inc; Morgantown (WV); On-site; USD 32,000 - 42,000; Full time

Job summary

Valley Comprehensive Community Mental Health Center Inc. (VACT) seeks a coordinator to organize nonclinical operations and support the Care Coordination Program. You will handle receptionist duties, triage calls, greet clients, and maintain clear communication between the team and clients.

The role includes maintaining program records, coordinating medication orders with pharmacies, data entry for reports, and MIS operations, while upholding APS standards and agency policies.

Qualifications

• High School diploma or equivalent required.
• Six months to one year experience in human services or related training.
• Knowledge of computers and software.
• Ability to read, write, and speak English.
• CPR/First Aid certification or ability to be trained.

Responsibilities

• Organizes and monitors nonclinical operations under supervision.
• Receives and triages calls, greets clients, and relays information.
• Attends daily staffing meetings and maintains logs.
• Order and maintain program supplies and equipment.
• Assist nurse with medication ordering and schedule appointments.
• Collect data and maintain program records and reports.
• Maintain client charts per APS standards and ensure accuracy.
• Type letters, memos, and reports for the program.
• Prepare letters to request medical records and authorizations.
• Promote community interactions and handle public inquiries professionally.
• Operate and coordinate the program MIS.

Skills

Computer literacy

Clear communication

English proficiency

Education

High School diploma or equivalent

CPR/First Aid certification

Job description

Valley Comprehensive Community Mental Health Center Inc. (VACT) seeks a coordinator to organize nonclinical operations and support the Care Coordination Program. You will handle receptionist duties, triage calls, greet clients, and maintain clear communication between the team and clients.

The role includes maintaining program records, coordinating medication orders with pharmacies, data entry for reports, and MIS operations, while upholding APS standards and agency policies.