Program Assistant: Client Services & Admin Support

HCRS (Health Care & Rehabilitation Services of Southeastern Vermont); Brattleboro (VT); On-site; USD 32,000 - 33,000; Full time

Benefits offered by this job

Paid time off

Sick days

Holidays

Job summary

HCRS (Health Care & Rehabilitation Services of Southeastern Vermont) seeks a Program Assistant to provide administrative, operational, and client support for HealthWorks ACT. You will manage client records, coordinate staff and client schedules, and assist clinical staff with clerical tasks and medical support.

The role requires strong organizational abilities, excellent communication, and experience with electronic health records, with entry-level to mid-level responsibilities within a

Qualifications

• Strong organizational and time-management skills.
• Ability to balance multiple priorities in a fast-paced environment.
• Excellent interpersonal, customer service, and communication skills.
• Ability to establish positive working relationships with clients, staff, and community partners.
• Knowledge of electronic health records and office software applications.
• Ability to handle confidential information with discretion and professionalism.
• Strong attention to detail and accuracy.
• Ability to work independently while contributing effectively as part of a team.

Responsibilities

• Provide front-desk and client scheduling support, including greeting clients and routing inquiries.
• Maintain accurate, confidential client records and ensure proper documentation.
• Support clinical staff with administrative tasks and specimen collection where trained.
• Coordinate staff calendars, appointments, and program schedules; assist with reports and data entry.
• Support compliance with health, safety, confidentiality, and infection control procedures.
• Collaborate with clinicians and staff to ensure smooth daily operations.

Skills

Organizational skills

Time-management

Interpersonal skills

Customer service

Communication skills

Multitasking

Professionalism

Education

Associate degree in Business Administration, Health Sciences, Medical Assisting, Human Services, or related field

High school diploma or equivalent

Tools

Electronic health records

Job description

HCRS (Health Care & Rehabilitation Services of Southeastern Vermont) seeks a Program Assistant to provide administrative, operational, and client support for HealthWorks ACT. You will manage client records, coordinate staff and client schedules, and assist clinical staff with clerical tasks and medical support.

The role requires strong organizational abilities, excellent communication, and experience with electronic health records, with entry-level to mid-level responsibilities within a