Care Coordination Program Assistant

Valley Comprehensive Community Mental Health Center; Morgantown (WV); On-site; USD 29,000 - 36,000; Full time

Job summary

Valley Comprehensive Community Mental Health Center in Morgantown, WV seeks an administrative professional to coordinate nonclinical program operations and provide receptionist support. You will handle client communications, triage urgent inquiries, and assist families and agencies to obtain necessary information.

The role includes maintaining records, coordinating medical records requests, and supporting daily staffing through documentation and data entry.

Responsibilities

• Organizes, coordinates, and monitors nonclinical operations of the Programs under the direction of the Supervisor and Program Manager.
• Provides receptionist duties: greets visitors, triages calls, ensures communication between team and clients, and assists families and agencies as needed.
• Attends daily staffing meetings and maintains the daily organizational log.
• Orders and maintains program supplies and equipment.
• Assists nurse in ordering medication and scheduling appointments with medical staff.
• Collects data and maintains program records and reports; records admissions and discharges for statistics.
• Maintains client charts per APS standards and ensures current information is available.
• Types letters, memos, and reports; prepares requests for medical records and tracks records received.
• Promotes positive community interactions and responds to information requests promptly to maintain the program’s image.
• Operates and coordinates the program’s computer and management information systems.
• Assesses and reports any clinical behaviors outside the ordinary for clients.

Job description

Valley Comprehensive Community Mental Health Center in Morgantown, WV seeks an administrative professional to coordinate nonclinical program operations and provide receptionist support. You will handle client communications, triage urgent inquiries, and assist families and agencies to obtain necessary information.

The role includes maintaining records, coordinating medical records requests, and supporting daily staffing through documentation and data entry.