Accounts rep/collections/delivery Bi Lingual

GOLDEN RULE RENTALS LLC; Waterbury (CT); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

401(k)

Competitive salary

Dental insurance

Employee discounts

Health insurance

Opportunity for advancement

Paid time off

Training & development

Vision insurance

Great Work Environment

Career Advancement Opportunities

Job summary

GOLDEN RULE RENTALS LLC in Waterbury, Connecticut, is looking for a Bill and Account Collector. In this role, you will contact customers regarding outstanding debts, help them understand their repayment options, and create suitable payment plans. The ideal candidate will possess exceptional customer service and communication skills. This position promises opportunities for career advancement and favorable work conditions.

Qualifications

• Exceptional customer service skills are required.
• Strong communication skills to interact with customers effectively.

Responsibilities

• Contact customers to discuss their accounts and outstanding balances.
• Discuss reasons for debts and help customers understand their options.
• Create payment plans aligned with company policy.
• Maintain excellent records of customer interactions.
• Process incoming payments or debt settlements.

Skills

Customer service skills

Communication skills

Job description

Benefits:

• 401(k)
• Competitive salary
• Dental insurance
• Employee discounts
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance

Benefits/Perks

• Competitive Compensation
• Great Work Environment
• Career Advancement Opportunities

Job Summary

We are seeking a Bill and Account Collector to join our team! As a Bill and Account Collector, you will be making phone calls or sending emails to customers with outstanding debts, discussing their options for repayment, and finding a common ground so that every party is happy with the outcome. You will also be maintaining records of communications with customers and processing incoming payments and settlements. The ideal candidate has exceptional customer service skills, strong computer skills, and comfortability working in a fast-paced environment.

Responsibilities

• Contact customers to discuss their accounts and outstanding balances
• Discuss the reason for the debts with the customer, and help them best understand their options moving forward
• Create payment plans that work with the customer while also aligning with company policy
• Maintain excellent records of customer interactions
• Process incoming payments or debt settlements

Qualifications

• Excellent customer service skills
• Excellent communication skills