Bill and Account Collector

Vantastic Mobility Sales Llc; Wingate (NC); On-site; USD 30,000 - 50,000; Full time

Benefits offered by this job

Competitive Compensation

Great Work Environment

Career Advancement Opportunities

Job summary

Vantastic Mobility Sales Llc in Wingate, North Carolina, is looking for a Bill and Account Collector. In this role, you'll communicate with customers regarding outstanding debts, negotiate repayment options, and maintain accurate records of interactions. We're seeking candidates with excellent customer service and communication skills, who can handle a fast-paced environment and are familiar with Microsoft Office. This position offers competitive compensation and opportunities for career advancement.

Qualifications

• Exceptional customer service skills are essential for this role.
• Strong computer skills and familiarity with Microsoft Office suite are required.
• Ability to thrive in a fast-paced environment is a must.

Responsibilities

• Contact customers to discuss their accounts and outstanding balances.
• Help customers understand their options for repayment.
• Create payment plans that align with company policy.
• Maintain excellent records of customer interactions.
• Process incoming payments or debt settlements.

Skills

Excellent customer service skills

Excellent communication skills

Ability to work well in a fast-paced environment

Familiarity with computer programs including Microsoft Office

Job description

Benefits/Perks

• Competitive Compensation
• Great Work Environment
• Career Advancement Opportunities

Job Summary

We are seeking a Bill and Account Collector to join our team! As a Bill and Account Collector, you will be making phone calls or sending emails to customers with outstanding debts, discussing their options for repayment, and finding a common ground so that every party is happy with the outcome. You will also be maintaining records of communications with customers and processing incoming payments and settlements. The ideal candidate has exceptional customer service skills, strong computer skills, and comfortability working in a fast-paced environment.

Responsibilities

• Contact customers to discuss their accounts and outstanding balances
• Discuss the reason for the debts with the customer, and help them best understand their options moving forward
• Create payment plans that work with the customer while also aligning with company policy
• Maintain excellent records of customer interactions
• Process incoming payments or debt settlements

Qualifications

• Excellent customer service skills
• Excellent communication skills
• The ability to work well in a fast-paced environment
• Familiarity with computer programs including the Microsoft Office suite