Bill and Account Collector

Bay Area Receivables Inc; Salisbury (MD); On-site; USD 35,000 - 55,000; Full time

Benefits offered by this job

401(k)

Competitive compensation

Commissions

Great work environment

Career advancement opportunities

Job summary

Bay Area Receivables Inc in Salisbury, MD is seeking a Bill and Account Collector to contact customers with outstanding balances, discuss repayment options, and help reach agreeable outcomes while maintaining meticulous records.

The role emphasizes excellent customer service, solid computer skills, and the ability to thrive in a fast-paced environment, with opportunities for commissions and career growth within a supportive team.

Qualifications

• Excellent customer service and communication skills.
• Ability to thrive in a fast-paced environment.
• Proficiency with computer programs including Microsoft Office.

Responsibilities

• Contact customers about accounts and balances.
• Explain debt options and arrange feasible repayment plans.
• Maintain records of interactions and payments.
• Process payments or debt settlements.

Skills

Customer service

Communication

Fast-paced environment

Microsoft Office

Tools

Microsoft Office

Job description

Benefits:

• 401(k)

Benefits/Perks

• Competitive Compensation - Commissions
• Great Work Environment
• Career Advancement Opportunities

Job Summary

We are seeking a Bill and Account Collector to join our team! As a Bill and Account Collector, you will be making phone calls to customers with outstanding debts, discussing their options for repayment, and finding a common ground so that every party is happy with the outcome. You will also be maintaining records of communications with customers and processing incoming payments. The ideal candidate has exceptional customer service skills, strong computer skills, and comfortability working in a fast-paced environment.

Responsibilities

• Contact customers to discuss their accounts and outstanding balances
• Discuss the reason for the debts with the customer, and help them best understand their options moving forward
• Create payment plans that work with the customer while also aligning with company policy
• Maintain excellent records of customer interactions
• Process incoming payments or debt settlements

Qualifications

• Excellent customer service skills
• Excellent communication skills
• The ability to work well in a fast-paced environment
• Familiarity with computer programs including the Microsoft Office suite