Bill and Account Collector

Thin Line Environmental; Lima (OH); On-site; USD 40,000 - 52,000; Full time

Benefits offered by this job

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Training & development

401(k)

Employee discounts

Great Work Environment

Career Advancement Opportunities

Job summary

Thin Line Environmental in Lima, OH is seeking a Bill and Account Collector to contact customers with outstanding balances, discuss repayment options, and negotiate settlements. You will maintain records of communications and process payments in a fast-paced environment.

The ideal candidate has excellent customer service and communication skills, comfortable with office software, and can create workable payment plans while adhering to company policy.

Qualifications

• Strong customer service skills required.
• Excellent communication abilities.
• Ability to work well in a fast-paced environment.
• Familiarity with Microsoft Office suite.

Responsibilities

• Contact customers to discuss balances and repayment options.
• Discuss the reason for the debts with the customer and explain options moving forward.
• Create payment plans that work with the customer while aligning with company policy.
• Maintain excellent records of customer interactions.
• Process incoming payments or debt settlements.

Skills

Customer service

Excellent communication

Ability to work in fast-paced

Tools

Microsoft Office

Job description

Benefits:

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Training & development

401(k)

Employee discounts

Benefits/Perks

Competitive Compensation

Great Work Environment

Career Advancement Opportunities

Job Summary

We are seeking a Bill and Account Collector to join our team! As a Bill and Account Collector, you will be making phone calls or sending emails to customers with outstanding debts, discussing their options for repayment, and finding a common ground so that every party is happy with the outcome. You will also be maintaining records of communications with customers and processing incoming payments and settlements. The ideal candidate has exceptional customer service skills, strong computer skills, and comfortability working in a fast-paced environment.

Responsibilities

• Contact customers to discuss their accounts and outstanding balances
• Discuss the reason for the debts with the customer, and help them best understand their options moving forward
• Create payment plans that work with the customer while also aligning with company policy
• Maintain excellent records of customer interactions
• Process incoming payments or debt settlements

Qualifications

• Excellent customer service skills
• Excellent communication skills
• The ability to work well in a fast-paced environment
• Familiarity with computer programs including the Microsoft Office suite