Accounts Receivable Specialist - Collections & Relations

Cintas; Newark (NJ); On-site; USD 33,000 - 41,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401(k) with Company Match

Disability Insurance

Life Insurance

AD&D Insurance

Paid Time Off

Holidays

Career Growth

Training

Job summary

Cintas seeks an Accounts Receivable Representative to manage AR tasks, monitor assigned accounts for past-due balances, and plan actions to recover payments.

Role includes heavy phone contact with customers, contacting debtors about payments, negotiating payoff deadlines or plans, and investigating discrepancies.

Proficiency in Microsoft Office is required; SAP/AS400 experience is a plus. A high school diploma and 2+ years in collections are expected.

Qualifications

• High School Diploma/GED.
• 2+ years' collections experience.
• Ability to use confidential information professionally to achieve collections targets/goals.
• Proficiency with Microsoft Office (Excel, Word, Outlook) and intranet/internet.
• Accuracy and attention to detail.
• Excellent internal and external customer service skills.
• Experience with SAP and AS400.

Responsibilities

• Manage all accounts receivable functions.
• Track assigned accounts for outstanding debts.
• Plan actions to recover payments.
• Heavy phone activity with customers.
• Contact debtors regarding payment status.
• Negotiate payoff deadlines or payment plans.
• Investigate discrepancies and resolve issues.
• Establish good relationships with customers.
• Update account status in the database regularly.
• Alert supervisors of customers unwilling or unable to pay outstanding amounts.
• Comply with requirements when legal action is unavoidable.

Skills

Collections experience

MS Office

Confidential handling

Phone skills

Education

High School Diploma or GED

Tools

SAP

AS400

Job description

Cintas seeks an Accounts Receivable Representative to manage AR tasks, monitor assigned accounts for past-due balances, and plan actions to recover payments.

Role includes heavy phone contact with customers, contacting debtors about payments, negotiating payoff deadlines or plans, and investigating discrepancies.

Proficiency in Microsoft Office is required; SAP/AS400 experience is a plus. A high school diploma and 2+ years in collections are expected.