Accounts Receivable Specialist - Collections & Payments

CINTAS; Phoenix (AZ); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Medical, dental and vision benefits

401(k) with company match/ESOP

Paid Time Off

Job summary

Cintas Corporation is seeking an Accounts Receivable Representative to manage AR processes and lead efforts to recover past-due account balances. The role involves heavy phone activity with customers, negotiating payoff deadlines or payment plans, and resolving discrepancies while maintaining strong customer relationships.

You will update account status in the system, report progress to supervisors, and ensure compliance with company policies and legal requirements.

Qualifications

• 2+ years of collections experience required.
• Must be able to handle confidential information professionally.
• Proficiency with Microsoft Office (Excel, Word, Outlook) and intranet/internet.

Responsibilities

• Manage AR functions and track assigned accounts to identify outstanding debts.
• Plan actions to recover payments and negotiate payoff deadlines or payment plans.
• Maintain phone contact with debtors and respond to questions or complaints.
• Investigate discrepancies, update account status, and escalate issues as needed.
• Alert supervisors about customers unwilling or unable to pay outstanding amounts.

Skills

Collections experience

Confidential information handling

Microsoft Office proficiency

Education

High School Diploma/GED

Tools

Microsoft Office

Intranet/Internet

SAP

AS400

Job description

Cintas Corporation is seeking an Accounts Receivable Representative to manage AR processes and lead efforts to recover past-due account balances. The role involves heavy phone activity with customers, negotiating payoff deadlines or payment plans, and resolving discrepancies while maintaining strong customer relationships.

You will update account status in the system, report progress to supervisors, and ensure compliance with company policies and legal requirements.