Accounts Receivable Specialist

Adecco US, Inc.; Roanoke (VA); Remote; USD 23,000 - 33,000; Full time

Benefits offered by this job

Weekly pay

Job summary

Adecco US, Inc. is assisting a major client by recruiting for a Remote Accounts Receivable Specialist. This contract role offers weekly pay and a chance to expand your experience, with a schedule of Monday–Friday, 8:30am–5:00pm, and a $20.25 hourly rate.

You will manage AR relationships for a portfolio of commercial customers, ensure timely collections, and coordinate with sales and field teams to optimize cash flow. This position is remote, supporting a nationwide client base.

Qualifications

• High School Diploma/GED; Associates Degree preferred.
• 2+ years' experience in credit/collections or customer-facing role.
• Understanding of basic accounting and bookkeeping procedures.
• Proficiency in Excel, Word, Outlook, and business software systems.
• Effective collections, issue resolution, deduction management, and negotiation skills.
• Ability to handle difficult customer interactions with professionalism.
• Strong interpersonal skills with rapport-building and active listening.

Responsibilities

• Portfolio management: collect receivables by analyzing balances and contacting customers to meet goals.
• Resolve billing or cash application errors through account reconciliation.
• Address customer claims and disputes and feed back improvements to processes.
• Determine when to place accounts on credit hold and escalate as needed.
• Support department productivity by handling calls, chat, and email during peak volumes.
• Communicate account status with Field Operations and Commercial Sales teams.

Skills

Credit & collections

Customer relationship

Communication

Negotiation

Problem solving

Interpersonal skills

Education

High School Diploma or GED

Associates Degree preferred

Tools

Microsoft Excel

Microsoft Word

Outlook

Business software systems

Job description

Adecco is assisting a major client in their search for a Remote Accounts Receivable Specialist. This is a contract opportunity, offering weekly pay and a chance to expand your experience. If this role sounds like something you would be interested in, and you meet the qualifications listed below.

What's in this position for you?

• Pay: $20.25/hr
• Shift/Hours: Monday - Friday (8:30am - 5:00pm)
• Weekly Paycheck

Job Description

The Accounts Receivable Specialist is responsible for managing all facets of accounts receivable relationships with an assigned portfolio of commercial customers. The Accounts Receivable Specialist is responsible for the timely and profitable collection of accounts receivable for customers by maintaining constant open lines of communication between customers and sales while maintaining favorable customer relations.

Responsibilities include but are not limited to

• Portfolio management of accounts; collect accounts receivable monies by analyzing open balances and taking appropriate action to contact customers; meet or exceed assigned DSO and past due invoice goals.
• Solve problems through account reconciliation and the coordination for the correction of billing or cash application errors.
• Resolve customer claims and disputed items while providing feedback to those processes to prevent similar errors in the future.
• Understand when, to whom and how to escape issues to drive resolution and place accounts on credit hold as necessary.
• Support department productivity goals managing incoming phone calls, chat, and email correspondence (Cases) as needed during peak volumes.
• Communicate with Field Operations and Commercial Sales Teams regarding account and portfolio status.

Candidates must meet the following requirements to be considered

• High School Diploma/GED, Associates Degree Preferred
• 2+ years' experience in a credit and collections or customer facing role
• Understanding of basic accounting and bookkeeping procedures
• Proficiency in Microsoft Excel, Word, Outlook, and various business software systems as needed
• Effective collections, issue resolution, deduction management, and negotiation skills
• Ability to work with customers in sometimes difficult and confrontational situations
• Good interpersonal skills with a focus on rapport-building, listening and questioning abilities

Pay Details

Pay Details: $20.25 per hour

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

Military connected talent encouraged to apply

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.adecco.com/en-us/candidate-privacy

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance

Massachusetts Candidates Only

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.