Accounts Payable Specialist

Elder Care Homecare; United States; Remote; USD 35,000 - 55,000; Full time

Job summary

An established industry player in healthcare is on the lookout for remote medical receptionists to join their team. This full-time, work-from-home role offers the chance to provide exceptional customer service while managing patient calls and scheduling appointments. Ideal candidates should have experience in U.S. healthcare call centers or similar environments, showcasing strong communication skills and proficiency with EMR systems. With flexible working hours and full training provided, this position presents a fantastic opportunity to support a reputable U.S. medical practice from the comfort of your home.

Benefits

Work-from-home flexibility

Full training provided

Opportunity to work with a reputable U.S. healthcare provider

Qualifications

• Minimum 1 year experience in U.S. healthcare call centers or medical reception.
• Excellent spoken and written English skills.

Responsibilities

• Answer incoming calls from U.S. patients professionally.
• Schedule and confirm appointments using the practice’s system.
• Update patient information in Electronic Medical Records (EMR).

Skills

Call center experience

Proficiency in Microsoft Office

Experience with EMR systems

Knowledge of Medical Billing & Coding

Banking support experience

Tools

EMR platforms

Scheduling tools

Job description

iTutormind Digital Education LLP— Remote 1

• Work from home

Qualifications

• Call center experience
• Proficiency in Microsoft Office
• Experience with EMR systems
• Knowledge of Medical Billing & Coding
• Banking support experience

Full job description

We are hiring remote medical receptionists based in India to support a U.S.-based medical practice. This is a full-time, work-from-home position where you will answer incoming phone calls from patients, schedule appointments, and provide exceptional customer service.

Ideal candidates have experience working in a U.S. healthcare call center, U.S. medical office, or have handled calls for U.S. banks or insurance companies.

Key Responsibilities

• Answer incoming calls from U.S. patients professionally and courteously.
• Schedule, reschedule, and confirm appointments using the practice’s system.
• Accurately update patient information in Electronic Medical Records (EMR).
• Assist callers with questions regarding services, insurance, billing, and policies.
• Escalate urgent or emergency calls appropriately.
• Perform administrative tasks as assigned.

Qualifications

• Minimum 1 year experience in U.S. healthcare call centers, U.S. medical reception, or U.S. banking support.
• Excellent spoken and written English skills.
• Strong computer skills, including EMR platforms, scheduling tools, and Microsoft Office.
• Quiet home office setup with high-speed internet.

Preferred Backgrounds

• Medical BPO experience with U.S. clients
• Virtual assistant for U.S. clinics or hospitals
• Customer support in U.S. insurance or banking sectors
• Experience with Athenahealth, Kareo, or similar EMR platforms (preferred but not required)

Additional Details

• Location: Work from home
• Working Hours: Monday to Friday, U.S. business hours (night shift IST)
• Work-from-home flexibility
• Full training provided
• Opportunity to work with a reputable U.S. healthcare provider

Job Type: Permanent

Schedule:

• Monday to Friday
• Night shift

Experience:

• Customer support: 1 year (Required)
• U.S. Healthcare: 1 year (Required)
• U.S. banking support: 1 year (Preferred)