Account Support Specialist: Client Experience Lead

Cintas Corporation; Morrisville (NC); On-site; USD 52,000 - 72,000; Full time

Benefits offered by this job

Competitive pay

401(k) with company match/ESOP

Company-paid life/AD&D

PTO and holidays

Medical, dental and vision benefits

Job summary

Cintas Corporation is seeking a Customer Support Supervisor in Morrisville, NC. You will lead a team focused on strategic account support for major customers, ensuring efficient and effective service delivery.

The role emphasizes data analytics, handling customer concerns, and providing recommended resolutions. A strong office software background and a business-degree background are preferred.

Qualifications

• High School Diploma or GED required.
• Proficiency with Microsoft Office (Word, Excel, PowerPoint, Outlook) and Internet.

Responsibilities

• Lead a team of partners with focused strategy to deliver account support for Cintas’ largest customers.
• Provide data analytics to inform decisions and improve processes.
• Handle prospecting and existing business support, researching customer concerns and delivering recommended resolutions.
• Perform other duties as assigned by leadership.

Skills

High School Diploma/GED

Microsoft Office proficiency

Education

Bachelor’s Degree in business discipline

Tools

Microsoft Office

Job description

Cintas Corporation is seeking a Customer Support Supervisor in Morrisville, NC. You will lead a team focused on strategic account support for major customers, ensuring efficient and effective service delivery.

The role emphasizes data analytics, handling customer concerns, and providing recommended resolutions. A strong office software background and a business-degree background are preferred.