Customer Service & Accounts Support Specialist

Cintas; Suwanee (GA); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Competitive pay

401(k) with company match/ESOP

Disability, Life & AD&D insurance (100

Paid time off & holidays

Skills development & career growth

Job summary

Cintas is seeking a Customer Service Representative to provide service to internal partners and external customers. Responsibilities include answering calls, data entry, account reconciliation, and processing new accounts and orders.

Role involves outbound follow-up calls, generating reports and invoices, and handling miscellaneous projects. Four medical plan options with some zero-cost coverage are offered, along with a 401(k) and ESOP opportunities.

Qualifications

• 1+ years' customer service experience
• High School Diploma/GED; Bachelor's Degree preferred

Responsibilities

• Answer customer calls and provide prompt issue resolution.
• Data entry and processing of invoices and orders.
• Assist in account reconciliation and preparing reports.
• Process new accounts and orders; follow up on information needs.
• Make outbound calls to obtain information and follow up on issues.

Skills

Customer service

Data entry

MS Office

Proofreading

Education

High School Diploma or GED

Bachelor's degree preferred

Tools

Microsoft Office

Intranet/Internet

Job description

Cintas is seeking a Customer Service Representative to provide service to internal partners and external customers. Responsibilities include answering calls, data entry, account reconciliation, and processing new accounts and orders.

Role involves outbound follow-up calls, generating reports and invoices, and handling miscellaneous projects. Four medical plan options with some zero-cost coverage are offered, along with a 401(k) and ESOP opportunities.