Customer Service & Accounts Specialist

Cintas; Chicago (IL); On-site; USD 26,000 - 33,000; Full time

Benefits offered by this job

Competitive pay

401(k) with company match/esop

Life and AD&D insurance

Paid time off and holidays

Career development opportunities

Job summary

Cintas is seeking a Customer Service Representative to support internal partners and external customers through calls, data entry, account reconciliation, reports and invoices, and processing new accounts and orders in Chicago. The role includes making outbound follow-up calls, resolving issues, and completing miscellaneous projects.

A strong benefits package, competitive pay, and opportunities for skills development are offered.

Qualifications

• 1+ years of customer service experience.
• High School Diploma or GED; Bachelor's degree preferred.

Responsibilities

• Answer customer calls and provide issue resolution.
• Data entry and account reconciliation.
• Prepare reports and invoices; process new accounts and orders.
• Make outbound follow-up calls to obtain information or resolve issues.
• Complete miscellaneous projects as needed.

Skills

Customer service

Heavy inbound/outbound calls

B2B account support

Proofreading and editing docs

Education

High School Diploma/GED

Bachelor's Degree preferred

Tools

Microsoft Office

Job description

Cintas is seeking a Customer Service Representative to support internal partners and external customers through calls, data entry, account reconciliation, reports and invoices, and processing new accounts and orders in Chicago. The role includes making outbound follow-up calls, resolving issues, and completing miscellaneous projects.

A strong benefits package, competitive pay, and opportunities for skills development are offered.