Customer Service & Account Support Specialist

Cintas; Greensboro (NC); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Competitive Pay

401(k) Matching

Insurance (Disability, Life, AD&D)

Paid Time Off & Holidays

Career Growth & Training

Job summary

Cintas is seeking a Customer Service Representative to provide service to both our internal partners and our external customers through calls, data entry, account reconciliation, preparing reports and invoices, processing new accounts and orders, and occasional follow up to resolve issues.

Based in Greensboro, NC, this full-time role offers a supportive team environment, opportunities for development, and a comprehensive benefits package.

Qualifications

• 1+ years' customer service experience.
• High School Diploma/GED; Bachelor's Degree preferred.
• Experience with heavy inbound and outbound calls and transferring calls.
• 3+ years' business-to-business account support.
• Proficiency with Microsoft Office (Word, Excel and Outlook) and intranet/internet.
• Experience with proofreading and editing documents.

Responsibilities

• Answer customer calls and provide prompt issue resolution.
• Data entry and account reconciliation.
• Prepare reports and invoices; process new accounts and orders.
• Make outbound follow-up calls to obtain information and resolve issues.

Skills

Customer service

Outbound calls

Data entry

Microsoft Office

Proofreading/editing docs

Communication

Education

High School Diploma/GED

Bachelor's Degree preferred

Tools

MS Office

Job description

Cintas is seeking a Customer Service Representative to provide service to both our internal partners and our external customers through calls, data entry, account reconciliation, preparing reports and invoices, processing new accounts and orders, and occasional follow up to resolve issues.

Based in Greensboro, NC, this full-time role offers a supportive team environment, opportunities for development, and a comprehensive benefits package.