Account Specialist - Print & Direct Mail Projects Lead

Employbridge; Brooklyn Park (MN); On-site; USD 65,000 - 85,000; Full time

Benefits offered by this job

Competitive salary

Work with a leading print/direct mail\

Career development opportunities

Job summary

Employbridge in Minnesota is seeking an Account Specialist for print and direct mail to manage client accounts and oversee projects from entry through production.

You will serve as the primary contact for customers, coordinating across teams to meet deadlines and ensure quality. This role offers a fast-paced, collaborative environment with opportunities to grow in project management and client relationships.

Qualifications

• Experience managing client accounts in print/direct mail.
• Strong communication and organizational abilities.
• Ability to manage multiple projects and deadlines.
• Bachelor's degree or equivalent experience.
• Familiarity with production workflows.

Responsibilities

• Serve as the primary point of contact for assigned customer accounts.
• Coordinate print and direct mail projects from order entry to completion.
• Review job specs, requirements, and customer expectations.
• Enter orders accurately and communicate details to production teams.
• Schedule timelines and resources to ensure on-time delivery.
• Monitor progress and facilitate communication among customers and internal teams.
• Ensure quality standards throughout production.
• Balance multiple projects and priorities while meeting deadlines.
• Support continuous improvement of project workflows and customer satisfaction.

Skills

Client account management

Project coordination

Customer service excellence

Communication skills

Organizational skills

Multitasking

Education

Bachelor's degree or 4 years of related experience

Tools

Microsoft Office

Project tracking systems

Job description

Employbridge in Minnesota is seeking an Account Specialist for print and direct mail to manage client accounts and oversee projects from entry through production.

You will serve as the primary contact for customers, coordinating across teams to meet deadlines and ensure quality. This role offers a fast-paced, collaborative environment with opportunities to grow in project management and client relationships.