Account Specialist – Print & Direct Mail

Enpointe; Brooklyn Park (MN); On-site; USD 65,000 - 85,000; Full time

Benefits offered by this job

401(k)

Health insurance

Paid time off

Vision insurance

Job summary

Enpointe in Brooklyn Park, MN is seeking an Account Specialist in Client Services to manage print and direct mail projects from order receipt to delivery, ensuring quality, profitability, and client satisfaction. You’ll coordinate with sales, estimating, prepress, production, mailing, and shipping to keep clients informed and projects on track.

The ideal candidate has strong customer service and project coordination experience in printing or related graphic communications, plus a Bachelor’s

Qualifications

• Bachelor’s degree or four years related experience.
• Experience in customer service, account management or project coordination in printing/direct mail.
• Knowledge of print and mailing processes and industry terminology.

Responsibilities

• Serve as the primary contact for assigned client accounts.
• Manage print and direct mail projects from order receipt to final delivery.
• Coordinate with sales, estimating, prepress, production, mailing, and shipping.
• Communicate project status, timelines, and updates to customers.
• Assist with billing and project follow-up as needed.

Skills

Customer service

Account management

Project coordination

Communication

Time management

Negotiation

Detail oriented

Education

Bachelor’s degree

Equivalent experience

Tools

Microsoft Word

Excel

Print MIS systems

MIS knowledge

Job description

Enpointe in Brooklyn Park, MN is seeking an Account Specialist in Client Services to manage print and direct mail projects from order receipt to delivery, ensuring quality, profitability, and client satisfaction. You’ll coordinate with sales, estimating, prepress, production, mailing, and shipping to keep clients informed and projects on track.

The ideal candidate has strong customer service and project coordination experience in printing or related graphic communications, plus a Bachelor’s