Account Representative - State Farm Agent Team Member

Summer Jackman - State Farm Agent; Pocatello (ID); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Simple IRA

Hourly pay plus commission/bonus

Paid time off (vacation and personal/s

Flexible hours

Growth potential/Opportunity for_adv

Job summary

Summer Jackman - State Farm Agent in Idaho is seeking an Insurance Account Representative to join our team. You will help customers with insurance options, respond to inquiries, and assist with policy changes and billing while delivering a high level of service. This role emphasizes growth potential and customer-focused, value-based conversations.

The position offers hourly pay plus commission/bonus, simple IRA, paid time off, flexible hours, and opportunities for advancement within the agency.

Qualifications

• Must have strong customer service skills and ability to educate customers about options.
• Excellent written and verbal communication; ability to listen and respond to inquiries.
• Organizational skills and proactive problem solving are essential.

Responsibilities

• Provide prompt, accurate, and friendly customer service for insurance inquiries, coverage options, policy changes, and billing.
• Use a needs-based process to educate customers about insurance products.
• Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
• Maintain a strong work ethic and commitment to success each day.

Skills

Customer service

Sales

Communication

Tools

Windows

Job description

Position Overview

Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Insurance Account Representative. We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self- starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential.

Responsibilities

• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, new applications, and billing clarification.
• Use a customer-focused, needs-based review process to educate customers about insurance options.
• Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
• Maintain a strong work ethic with a total commitment to success each and every day.

As an Agent Team Member, you will receive...

• Simple IRA
• Hourly pay plus commission/bonus
• Paid time off (vacation and personal/sick days)
• Flexible hours
• Valuable experience
• Growth potential/Opportunity for advancement within my agency

Requirements

• Must be able to obtain property and casualty license prior to start date of employment.
• Interest in marketing products and services based on customer needs
• Excellent communication skills - written, verbal and listening
• Organizational skills
• Self-motivated
• Detail oriented
• Proactive in problem solving
• Dedicated to customer service
• Able to learn computer functions
• Experience in a variety of computer applications, particularly Windows
• Pride in getting work done accurately and timely
• Ability to work in a team environment and independently
• Ability to multi-task
• Must maintain professional appearance and demeanor

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. By accepting this position, you are not guaranteed an agency position with State Farm Insurance Companies. As an agent team member, you will still need to go through the regular State Farm agent selection process when you are ready to pursue an agency opportunity. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.