Account Representative - State Farm Agent Team Member

Matt-O; Fishers (IN); On-site; USD 21,000 - 39,000; Full time

Benefits offered by this job

Bonus opportunities

Commission opportunities

IRA matching

Free uniforms

Opportunity for advancement

Paid time off

Training & development

Company parties

Flexible schedule

Free food & snacks

Job summary

The O'Malley State Farm Agency in Fishers, IN is hiring an Account Representative to help clients with quotes, explain coverage options, and build lasting relationships while contributing to agency growth.

The role offers an hourly wage plus commissions, licensing support, paid time off, and a team-oriented environment with opportunities for advancement.

Qualifications

• Strong communication and interpersonal skills.
• Ability to build trust with customers and explain options clearly.
• Detail orientation and careful handling of client data.

Responsibilities

• Connect with customers by phone, text, email, and in person.
• Provide quotes for Auto, Home, Renters, Life, and other products.
• Recommend coverage based on customers' needs.
• Follow up on quotes and help start new coverage.

Skills

Excellent communication

People skills

Detail-oriented

Goal-oriented

Team player

Job description

Benefits:

• Monthly/Quarterly/Annual Bonus Opportunities
• Hourly + Monthly Commissions
• IRA matching
• Free uniforms
• Opportunity for advancement
• Paid time off
• Training & development
• Company parties
• Flexible schedule
• Free food & snacks

The O'Malley State Farm Agency is looking for a friendly, motivated Account Representative to join our team!

This role is all about building relationships, helping people with their insurance needs, and contributing to the continued growth of our agency. You'll work with both new and existing customers—providing quotes, explaining coverage options, answering questions, and helping people feel confident about their insurance decisions.

We're looking for someone who is personable, dependable, organized, and motivated to do well. Insurance experience is a plus, but it's not everything. We can teach insurance—we're more interested in finding someone with great communication skills, a strong work ethic, and the right personality for our team.

WHAT YOU'LL DO

• Connect with new prospects and existing customers by phone, text, email, and in person.
• Provide quotes for Auto, Home, Renters, Life, and other insurance products.
• Get to know customers and recommend coverage based on their individual needs.
• Follow up on quotes and help new customers get their coverage started.
• Identify opportunities to better protect existing customers.
• Build relationships that lead to long-term customers and referrals.
• Keep customer information and follow-ups organized and accurate.
• Contribute to individual and agency goals while providing a great customer experience.

WHAT WE'RE LOOKING FOR

• Friendly, confident, and comfortable talking with people.
• Excellent communication and people skills.
• Dependable with strong attention to detail.
• Motivated, organized, and able to manage multiple priorities.
• Positive attitude and willingness to learn.
• Comfortable working toward goals and taking initiative.
• Coachable and interested in growing professionally.
• Previous sales, customer service, or insurance experience is a plus.

Already insurance licensed? Great! Not licensed yet? That's okay too. For the right candidate, you'll be provided and/or reimbursed 100% of the licensing and exam fees necessary licensing and training resources to pass the state's insurance licensing exams. So, all you'll need to focus on is learning!

WHAT IT'S LIKE TO WORK HERE

Our agency is busy, upbeat, and team oriented. You'll have your own workspace, laptop, headset, and all he resources you'll need to succeed. We work hard, help each other out, encourage individuality, and like to make the most out of each day! Every day brings different conversations, challenges, and opportunities, so the work stays interesting and the days tend to move quickly. You're provided with 100% of the needed training, support, technology, and opportunities to succeed in the 21st century's insurance industry!

COMPENSATION & EARNING POTENTIAL

You'll start with a competitive hourly wage plus commission opportunities beginning Day 1. That means you'll have the stability of an hourly wage with the opportunity to earn much more through commissions as you contribute to the agency's growth. For motivated team members, our commission structure provides excellent additional earning potential without placing a cap on ambition.

YOU MIGHT BE A GREAT FIT IF...

You enjoy working with people, like staying busy, and take pride in doing a great job. You're comfortable having conversations with new people, enjoy being part of a team, and appreciate having goals to work toward. Most importantly, you're someone our customers can enjoy talking to and trust.

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. By accepting this position, you are not guaranteed an agency position with State Farm Insurance Companies. As an agent team member, you will still need to go through the regular State Farm agent selection process when you are ready to pursue an agency opportunity. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.