Account Representative - State Farm Agent Team Member

Anthony Lanza - State Farm Agent; Barnegat Township (NJ); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Performance bonus

Company parties

Competitive salary

Paid time off

Training & development

Advancement opportunities

Job summary

State Farm Anthony M Lanza Agency is seeking an Account Representative to support daily operations and customer success. You will grow the agency through meaningful customer relations and serve as a liaison between customer needs and agency departments. You will proactively market relevant products and services to improve customers’ lives.

The role emphasizes relationship-building, sales, and service excellence within a State Farm independent contractor agency in New Jersey.

Qualifications

• Experience in insurance sales and administration required.
• Ability to manage customer relationships preferred.
• Interest in marketing products and services based on customer needs.
• Strong written, verbal, and listening communication skills.
• Dedicated to customer service.
• Ability to anticipate customer needs.
• Ability to interact within a team environment.
• NJ Property & Casualty license necessary.

Responsibilities

• Develop leads, schedule appointments, identify customer needs, and market products and services.
• Establish customer relationships and follow up with customers as needed.
• Provide prompt, accurate, and friendly customer service, including inquiries about coverage, changes, transfers, claims, and billing.
• Promote successful and long-lasting customer relations.

Skills

Insurance sales

Customer relationships

Marketing products

Communication skills

Customer service

Team collaboration

NJ P&C license

Job description

Benefits:

• Bonus based on performance
• Company parties
• Competitive salary
• Opportunity for advancement
• Paid time off
• Training & development

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents are independent contractors that market State Farm Insurance and financial services products.

ROLE DESCRIPTION:

As Account Representative for State Farm Anthony M Lanza Agency, you are vital to our daily business operations and customers’ success. You help grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of customers by proactively marketing relevant products and services.

RESPONSIBILITIES:

• Develop leads, schedule appointments, identify customer needs, and market products and services to help meet those needs.
• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding product availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Promote successful and long-lasting customer relations.

QUALIFICATIONS:

• Prior Experience in Insurance sales & administration.
• Ability to manage customer relationships preferred.
• Interest in marketing products and services based on customer needs.
• Communication skills - written, verbal, and listening.
• Dedicated to customer service.
• Able to anticipate customer needs.
• Ability to interact within a team environment.
• NJ Property & Casualty license necessary.