Account Representative - State Farm Agent Team Member

Christie Gorman - State Farm Agent; Johnson City (TN); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Performance bonus

Competitive pay

Career growth

Paid time off

Training & development

Job summary

Christie Gorman - State Farm Agent is seeking an Account Representative to support daily operations, grow the agency through customer relations, and coordinate between customers and agency departments. You will proactively market relevant products and services, build lasting relationships, and deliver outstanding service to policyholders, with opportunities for advancement within a trusted brand.

The role emphasizes proactive customer engagement, lead development, and collaborative teamwork to

Qualifications

• Sales experience preferred
• Customer relationships experience preferred
• Interest in marketing products and services based on customer needs
• Communication skills - written, verbal, and listening
• Dedicated to customer service
• Able to anticipate customer needs
• Able to effectively relate to customers
• Property & Casualty license.

Responsibilities

• Develop leads, schedule appointments, identify customer needs, and market products and services to help meet those needs.
• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding product availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.

Skills

Sales experience

Customer relationships

Marketing mindset

Communication skills

Customer service

Anticipates needs

Relating to customers

P&C license

Job description

Benefits:

• Bonus based on performance
• Competitive salary
• Opportunity for advancement
• Paid time off
• Training & development

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents are independent contractors that market State Farm Insurance and financial services products.

ROLE DESCRIPTION:

As Account Representative for Christie Gorman State Farm, you are vital to our daily business operations and customers’ success. You help grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of customers by proactively marketing relevant products and services.

RESPONSIBILITIES:

• Develop leads, schedule appointments, identify customer needs, and market products and services to help meet those needs.
• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding product availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Promote successful and long-lasting customer relations.

QUALIFICATIONS:

• Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred.
• Experience in managing customer relationships preferred.
• Interest in marketing products and services based on customer needs.
• Communication skills - written, verbal, and listening.
• Dedicated to customer service.
• Able to anticipate customer needs.
• Able to effectively relate to customers.
• Property & Casualty license.