Account Representative - State Farm Agent Team Member

Ashlee Smith - State Farm Agent; Mississippi; On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Bonus based on performance

Paid time off

Job summary

Ashlee Smith - State Farm Agent is seeking an Account Representative to support daily operations, grow the agency through customer relations, and act as a liaison between customer needs and agency departments.

You will proactively market relevant products and services to improve customers' lives and ensure satisfaction while building lasting relationships with clients in Mississippi.

Qualifications

• Experience in sales preferred.
• Experience in managing customer relationships preferred.
• Property & Casualty license required.

Responsibilities

• Develop leads, schedule appointments, identify customer needs, and market products and services to help meet those needs.
• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Include inquiries regarding product availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Promote successful and long-lasting customer relations.

Skills

Communication skills

Customer relationship management

Marketing mindset

Customer service oriented

Needs anticipation

Interpersonal skills

P&C license

Job description

Benefits:

• Bonus based on performance
• Paid time off

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents are independent contractors that market State Farm Insurance and financial services products.

Role Description:

As Account Representative, you are vital to our daily business operations and customers’ success. You help grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of customers by proactively marketing relevant products and services.

Responsibilities:

• Develop leads, schedule appointments, identify customer needs, and market products and services to help meet those needs.
• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding product availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Promote successful and long-lasting customer relations.

Qualifications:

• Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred.
• Experience in managing customer relationships preferred.
• Interest in marketing products and services based on customer needs.
• Communication skills - written, verbal, and listening.
• Dedicated to customer service.
• Able to anticipate customer needs.
• Able to effectively relate to customers.
• Property & Casualty license.